Norwegian Getaway Cruise Reviews - Reviews

This was an excellent experience and a great way to see Northern Europe. All our excursions were great and our guides were wonderful.

Overall experience was wonderful, friendly staff, enjoyable shows, great food. Friendly cruise ship staff and always willing to help

Great ship, lovely crew, good ports. Combine that with a well designed ship that was less than half full and it’s difficult to beat.

The NCL Getaway is a very large ship. It is well maintained and clean. At the time of our sailing it was only about 25% capacity. This was a good thing as the pool deck was not open because of the cold weather. Had the ship been full it would have been very crowded without the pool deck. As it was there were never any lines. The staff was exceptional, friendly, helpful, and professional. Captain Gkokas was the most friendly and involved Captain I have ever had. He added much to the trip. I love NCL!!!

It was great to be back at sea. The NCL staff made us very welcome on board, boarding was a disaster. Food and entertainment was up to snuff but excursions were a disappointment.

Our cruise was great after getting on the ship after standing in line for 7 hours. We were never told why or given any discount for not leaving on time and missing one of our port of call.

The ship was understaffed and the quality of experience was underwhelming. Chaotic and sllllloooooowwwww embarkation, long lines for everything, limited services and amenities, lackluster food. Ship should have departed NYC at 4pm, we did not leave until after midnight due to abysmal embarkation experience with 4-5 hour waits. Completely missed our first port of call because of late departure. Most staff seemed new / clueless. Overall morale on boat was pretty low staffwise- everyone seemed stressed and unhappy. Long waits in dining rooms (75 minutes for scrambled eggs). Buffet was always full, chaotic, and lacking in variety. Specialty dining was decent but staff very forgetful / slow to respond to requests (could I have some more water please?). Disappointed in the entire onboard experience - just poor management, poor quality. This was a spring break cruise and the kids club was closed and we weren't notified of that until a couple of weeks before departure. As a consolation prize, each kid was given a $100 credit at the arcade. BUT, only certain arcade games qualified and those had long, long lines and were often inappropriate for younger children. Norwegian should be embarrassed about the experience they gave guests and should consider a refund or credit to all of those onboard.

The ship is beautiful with plenty to keep you busy. Very well maintained and great staff.

It was my first Norwegian cruise and I was truly disappointed. I could not believe how overbooked it was in a pandemic and with the lack of staff available. The communication around the closure of the kids area was super late. If you know it'll be June 2022 until it opens, market it correctly. Also, if you promise additional kids activities, fulfill your promise. The process to get in and out of the boat was chaotic and unsafe. I probably won't take another cruise from this company. Very disappointed!

if I have to grade the cruise experience I would give it a C- due to no control of the crowed, poor job providing information to customers, weak entertainment and food. due to this experience it will take me a while to cruise again.

Worst ncl. Cruise ever.we want our money back this will be our last ncl. Cruise

Everything was great, service exceptional. The one thing was embarkment day, not enough staff to process everyone in a timely manner.

All in all a pretty terrible experience and I love cruises. Norwegian is the WORST! If you want to have a great time on a cruise go with Carnival and sail out of Miami.

I've been on 10 cruises and this was by far the worst one that I have ever been one. This was my first, and will be the last, on Norwegian.

Worst vacation I have ever taken. It was stressful and very unsafe!!!

Norwegian messed up this one and ruined the vacation for so many people. Seems like money first instead of service. Many people on this ship told me never again Norwegian. And same for for big "NO" to Norwegian for now.

We had a great time food was great, staff was exellent made us feel at home, can't wait to return to the Getaway in the future😍🥰

Great ship. Loved it! Great entertainment. Nice sh

Cruise to Bermuda was very pleasant. Avoid getting off in Virginia will spare you an extra COVID test. Be sure to tour the nearby Governor House - great museum, easy walk from ship.

Please please DO NOT Waste your money on NCL. Please chose a better cruise line.