good cruise, not great

Norwegian Getaway Cruise Review to Caribbean - Western


Contributor Level: Third Mate
Experience: 4-6 cruises
Review: 1
Helpful Votes: 11

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: December 13, 2015
Ship: Norwegian Getaway
Cabin Type: Inside
Cabin Number: 10431
Traveled As: Couple
Reviewed: 1 year ago

Any cruise is good. The Getaway was a good ship. But I would not call this cruise great. We love Norwegian Cruise Line and will sail with them again. Our experience this time was not as great as our previous cruises. Norwegian started the "Free Style Cruising" which is wonderful. Now they seem to be drifting away from  this feature. They are pushing to schedule shows and dining, and of course with additional charges. I didn't like this change at all. I have enough schedules at home, I don't need them at sea too.

The adult pool is small. People position their chairs all around the edges with their feet in the water. You can't actually use the pool for swimming. 

The so called "jogging track" is a joke. It's like running around a ping pong table. 

Hot tubs are usually packed all day with the same people who seem to never leave.

The Thermal Spa is a great feature even though a bit pricey - $200 per person for the week. We used it every day. This is another area where people saved the Stone Beds and lounges with their towels while in the pools or treatment rooms. Be prepared to be accosted by the staff to buy stuff   ; everything from 

skin and dental treatments, massage, even Botox. The prices are high too. If I want to be harassed to buy something at too high prices, I would just take a walk in Jamaica. 

We will never take an excursion in Grand Cayman again. The ship crew and the tour operator were so disorganized. We had to wait an hour and a half to get started, then there was complete chaos for the return. Norwegian did refund part of our money, but we won't do that again. However our excursion in Cozumel (Passion Isle beach break) was excellent. Those people really worked hard to make our day great. And they succeeded. 

Food was good and the wait staff was ok. No real problems there. 

All in all it was a nice trip. Maybe the ship is just too big with too many people. We'll take a smaller one next time.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5
Awful. Shows had to be scheduled. Music around the ship was so load you could hardly think - forget conversation. The best music we heard was from one of the passengers playing the piano by one of the bars. Also you had to pay extra for shows. this used to be complimentary.

Children's Programs

3 out of 5
no kids. can't comment.

Service and Staff

3 out of 5

Ship Quality

3 out of 5
pools too small. jogging track too small. The trend for bigger ships is stupid. Bigger is not better.

Cabin / Stateroom

5 out of 5
small but efficient. we did not need a large room. did not spent time there except to sleep an change clothes. only two outlets which only work when the lights are on. hard to keep our electronics charged
3 out of 5
5 out of 5
watch out if you need a taxi there. My wife calls it the taxi mafia.
1 out of 5
never again. this place sucks.
5 out of 5
passion Isle beach break - excellent!
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