Gratuity Included is NOT a motivator
Norwegian Getaway Cruise Review to Caribbean - Eastern
Sail Date: May 02, 2015
Cabin Type: Balcony
Cabin Number: 13812
Traveled As: Couple
Reviewed: 2 years ago
while we enjoyed the ship, our biggest complaint was the bar staff who, no matter the bar we went to, did not provide ANY level of service or even showed any interest in serving us. It was by far the worst customer service I've ever had in any "service" industry setting.