Norwegian Getaway Cruise Review to Caribbean - Eastern

Experience
1 cruise (first)

Reviews
0

Helpful Votes
0

3 out of 5

we loved it

Sail Date: April 01, 2014

Reviewed: 2 years ago

Traveled As: Family (young children)

Room Type: Suite

the ship is beautiful\, there are some things that lacks attention (e.g. mini golf area have broken equipment that is unsafe etc.)

Pros: we liked that the ship was in new condition

Cons: we did not like the splash academy experience

Recommends Norwegian Getaway? Yes!

Children's Programs
this was a horrible experience\, the team is close minded and not flexible with brothers and sisters not in the same age or belongs to different groups. my daughter is very connected to her brother and wasnt willing to be alone (in the first hours) without her brother near her\, there are a few hours that \"permit\" mutual time but this is very limited in time and therefor my daughter became frightened coming to the splash academy because the first times were not a good experience which is most important with kids! the team did not make any effort to help which was even more frustrating. because of that we could not enjoy our cruise as we planned. i have seen this with many families in the cruse as well that were very upset! we have paid lots of money cruising and the feeling we have from splash academy team is very bad. we were extremelyy dissatisfied over this experience and talked over and over with the splash academy manager which was very difficult making us not coming with the kids.
Entertainment
Service and Staff
Cabin / Stateroom
i hated the floor height difference between the room floor and the bathroom floor. my kids fell a few times in the beginning and not convenient especially in the night time when no light conditions.
Food and Dining
it would be more convenient to first timers to have a sign that states if the restaurant is complimentary or not. i felt that this info was not shared completely feeling a bit weird asking every time...
Ship Quality


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