Guest Services on Norwegian Getaway

3.8
(20 Reviews)

Stop by the Guest Services desk, where our knowledgeable staff is available to assist with general ship information, answering your questions, reporting lost or damaged goods, exchange money, cash traveler''s checks and more.

20 Guest Services Reviews

5.0

by cruznuts

Very helpful and knowledgeable

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5.0

by wiztothenizzle

They were great any time we had any interaction with them!

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1.0

by NoladyA59

Omg - terrible ! They should have made it a excursion as many times as we were there !

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5.0

by justgeorgia

Never waited for more than 5 minutes in line. Staff always super friendly and helpful

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5.0

by mairhumphries

These people work very hard looking after people. One guy called Martin (from Peru) was so helpful to us fixing our communication package that Internet services couldn’t

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1.0

by abarrett7

Didn't care about anything. Missed an excursion due to Norwegian calling tendors past scheduled time and was not refunded. Ran out of many beverages the last 3 days I f cruise. No milk or tea. Response was "not sure how that happened but we ran out".

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5.0

by Capnbob

Stopped a few times and they were always helpful.

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1 Comment
4.0

by justasmalltowngirl

Very long lines every day. But staff was friendly and helpful!

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1 Comment
3.0

by travishedrick

Guest services was helpful... Onboard Credits agent was painfully slow and had the personality of a doorknob!

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2 Comments
5.0

by Barbaramrs

I lost some of my possessions. They were turned it and the desk personnel were great

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