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3.4 out of 5

Underwhelmed by underwhelmed

Verified Review
/ Sail Date: / Traveled As: Singles/Friends
I'm a first time cruiser and I learned so many things on this trip. More so on what NOT to do. I need to be on a larger ship, more activities especially on the sea days. I would do more advance research on the ports to maximize time. I would evaluate booking the excursions through the cruise line as I feel they gouge you. So disappointed they would charge $79 for a tour of the ship. I would have been willing to pay $15 as I was so desperate to have an activity option. My next cruise will not be on Norwegian.

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Was this review helpful? 5
3 Comments
4.4 out of 5

Amazing Fall Foliage 2017 by Cruiser24871206

Verified Review
/ Sail Date: / Traveled As: Family (older children)
This was a once in a lifetime cruise for my family. We could not have been happier with the ship or Norwegian. The excursions filled up fast so we were glad we booked in advance. The foliage was beyond amazing and there was so much history and culture to enjoy. Highly recommend this cruise.

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Was this review helpful? 10
1 Comment
4.7 out of 5

Fall Colors by Cruiser590

Verified Review
/ Sail Date: / Traveled As: Couple
had a very relaxing time, wasn't our best cruise, but we enjoyed it and entertainment was awesome, food was very nice, spa was ok. wish we would have seen more fall colors and some area were very cold. 3 days were really nice weather.

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Was this review helpful? 3
3 Comments
3.4 out of 5

Not a Gem to Sail by twiles

Verified Review
/ Sail Date: / Traveled As: Couple
I would not recommend this cruise to anyone due to all I have stated above. They need to get their act together on this one. It is very close to the worst cruise I have taken.

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Was this review helpful? 3
4.8 out of 5

Great Canadian / New England Cruise. by ron2544

Verified Review
/ Sail Date: / Traveled As: Couple
This was our first cruise in a long time. It took some time and consideration to chose the correct cabin, restaurants and excursions but it was well worth it. Norwegian cruise lines and the crew of the Gem made it a memorable experience.

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Was this review helpful? 7
4 Comments
3 out of 5

Not so GEM by axajimenez1

Verified Review
/ Sail Date: / Traveled As: Couple
Not a good value, didn't like Norwegian. We had a late departure, I paid for a mid ship cabin and was given a forward cabin. When I claimed this to the front desk the person was very polite and showed me another cabin, but my husband didn't want to go through the hassle of moving luggage. I was never offered a credit or another satisfaction.

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Was this review helpful? 4
1 Comment
4.7 out of 5

A very scary experience by evelynT44215783

Verified Review
/ Sail Date: / Traveled As: Couple
My husband and I just returned this week from NCL GEM out of New York City to New England, Sept.16 to Sept 23/2017. This cruise was at the end a real nightmare, a CRUISE FROM HELL. NCL decided to put the lives of thousand of people at risk by departing the last port of Boston and get into Tropical Storm Jose. We all spent 24 hours inside the ship, all doors locked by the cruise personnel, with winds of more than 50 miles per hour outside. I have been in many many cruises and I know bad weather, this was not bad weather, THIS WAS A STORM. Very scary, at moments I thought that it was the end of our lives, waiting for the ship to tilt or not been able to overcome this storm. We didn't sleep for 24 hours, many people slept at the common areas afraid to go to their cabins, not to mention many were sea sick (vomit), including my husband who spent the night at the bathroom totally sick. The horn of the ship constantly sounding because the visibility was ZERO not to mention the huge waves due to the extreme high wind. I was not able to look outside the ship because it was a scene from a terror movie. We had an inside cabin and there I was able to hear the wind outside the ship, UNBELIEVABLE!!! We were exactly at the place where it is always advised not to be when there is a storm, on the ocean. Many cruise employees that have more than 7 or 8 years experience mentioned that they have NEVER experienced something like this and they were very scared. I spoke with a man that spent 30 years in the Navy and he said that never he have seen such an irresponsible decision from a navigation personnel. This was the third cruise we have taken with NCL and I am sure that it was the last. This was not a service problem, this is a life and death problem....a very serious problem. Due to this lack of judgement by either the Captain of this ship GEM or Norwegian Cruise Line, I WILL NEVER TRAVEL ON NCL AGAIN.

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Was this review helpful? 4
13 Comments
3.9 out of 5

Bad start of trip by cburgio13

Verified Review
/ Sail Date: / Traveled As: Family (older children)
WORST EXPERIACE GETTING ON SHIP DROPPED US OFF FAR AWAY FROM SHIP AND TOLD TO WALK WITH YOUR LUGGAGE AND ME BEING HANDCAPPED THEN HAD TO CARRY LUGGAGE INTO SHIP AND ROOMS

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Was this review helpful? 4
7 Comments
4.3 out of 5

Stop with the selling! by pjgellin

Verified Review
/ Sail Date: / Traveled As: Singles/Friends
This was my first cruise and I found it a bit expensive. There were a lot of hidden costs. Too much selling. I enjoyed the entertainment the most. I had a cabin to myself which was lovely. I was with friends but did a lot on my own. There was plenty to do. If I do another one I will choose a smaller boat without all the selling, if I can. I did not like the fact I had to pay for bottled water. It was a learning experience.

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Was this review helpful? 3
7 Comments
3 out of 5

Great cruise!!! by charo2730

Verified Review
/ Sail Date: / Traveled As: Family (young children)
It was my first cruise. My daughter and I had a great time, excerpt for the fact that she got swimmers ear the 3 rd day and that messed up our plans a little bit. Other than that , it was a very nice experience .

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1 Comment
4.7 out of 5

Great Carribean Cruise by fimihan

Verified Review
/ Sail Date: / Traveled As: Family (young children)
Nice cruise. Will probably sail with Norwegian again. My advice to future cruisers is that they should pack many items in their wardrobe for photo ops. Also , try to disembark at every port of call even if you are not taking tours. Take advantage of all photo ops!

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Was this review helpful? 4
4 Comments
3.7 out of 5

ok by vacation18

Verified Review
/ Sail Date: / Traveled As: Family (young children)
ncl gem ok, cabin and bathroom need to be cleaner. need at least one lobster night. internet package too expensive and internet service are bad even with wifi.

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Was this review helpful? 3
2 Comments
3.5 out of 5

Nice Caribbean Cruise by ewalczak64

Verified Review
/ Sail Date: / Traveled As: Family (older children)
We did not care about going to Nassau Bahamas. Stirrup Cay was a wonderful place to stay and we wish to spend second day on that side of Island.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXxxxxxxxxxxxxxxxxxxxxxxx

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Was this review helpful? 8
2 Comments
4.8 out of 5

Wonderful by josiegalan

Verified Review
/ Sail Date: / Traveled As: Couple
We had a wonderful time the entertainment was great always something to do, The one thing I would have liked better dance music too much rap and techno, Loved the live Reggae band they were amazing.

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Was this review helpful? 4
1 Comment
4.9 out of 5

Amazing Adventure by rauletmcgann

Verified Review
/ Sail Date: / Traveled As: Couple
This was my husband and my first cruise. It took us a day or two to get the hang of how things worked, but now we are hooked. I spent a little more money than I thought I would on extras like photos, excursions and the internet package, however I would have enjoyed the cruise just as much without these additions. The ship has a lot of activities that are suitable for every age group and dynamic. When it is time to leave, you feel as if you are leaving family. I can't wait to book my next cruise! Next time, we will bring our kids.

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Was this review helpful? 15
14 Comments
4.1 out of 5

BA by Nmk

Verified Review
/ Sail Date: / Traveled As: Family (young children)
It was a nice cruise. I was expecting a bigger pool , especially the ship was packed. Also, more variety of family activities especially on rainy days.

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Was this review helpful? 5
3 Comments
4.7 out of 5

Wonderful cruise, staff is great. Upgraded to the mini suite well worth it! by cbehlen

Verified Review
/ Sail Date: / Traveled As: Large Group
Not a big fan of cruises cause I like to be adventurous but took this cruise with our kids and family members. There were 12 of us. I have to say I really enjoyed the cruise. While it was crowed there was always something to do to get away from the crowds. Love the shows and the after party in Bliss.

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Was this review helpful? 7
3 Comments
3.8 out of 5

Gem 7 night Bahamas Cruise by KathySchiv

Verified Review
/ Sail Date: / Traveled As: Family (older children)
Overall the Bahamas cruise on the Gem was good. Gem is a smaller ship having previously sailed on the Breakaway, which is much larger. Gem was clean, food was good and crew was friendly and helpful. Entertainment on the ship was great and the bands/musicians were excellent. Pool area was very crowded. Poolside BBQ was excellent. Would recommend removing the Port Canaveral stop for a 2 day/overnight stay in the Bahamas instead. Limited time to enjoy the ports of call as it felt very rushed. Suggest that excursion staff are waiting when you get off the ship at the various ports to direct you where to go as it was chaotic and disorganized especially at the Bahamas port. Despite some of the minor issues, we had a great time on the Bahamas cruise on the Gem.

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Was this review helpful? 10
1 Comment
3.7 out of 5

Very nice by terresf

Verified Review
/ Sail Date: / Traveled As: Family (young children)
It was just me and my child, and I found myself making heavy use of Splash Academy where the children go and play and you can do whatever. The staff was great and she had a lot of fun. I got to eat dinners in peace and go to the casino :). I didn't not realize that Great Stirrup Cay is basically a beach, that is all there is to do there, so people might want to know that. Not thrilled with the choice of tv programming available and $10 to watch a movie is very pricey. I've been on other cruises and this ship before and found out they no longer do the chocolate buffet, which is a shame. Usually the last night, the chefs do a whole bunch of intricate carvings and people line up to see it and take pictures and then they open it up for eating, but no more. :( Overall it was nice, the Duo Aura show was amazing and recommend it to everyone.

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Was this review helpful? 5
1 Comment
2.8 out of 5

Disappointing; the one word that best sums it all up. by Sugar329

Verified Review
/ Sail Date: / Traveled As: Couple
I won't recommend the Gem nor will I return to the Gem. I have been on several other Norwegian ships, hopefully,this has not ruined me for future sailings on other ships.

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Was this review helpful? 3
6 Comments