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5 out of 5

Wonderful by newtkm

Sail Date: / Traveled As: Family (young children)
Experience was perfect. Will book again. Staff and ports of call were all amazing.

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4.4 out of 5

Great Caribbean Cruise - However be cautious if you have any kind of food allergies by cjans

Verified Review
/ Sail Date: / Traveled As: Family (older children)
Great family time! Overall the Norwegian Gem is very nice. Worth it if you don't have any food allergies.

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4.7 out of 5

Let’s do it again! by Jambajan

Verified Review
/ Sail Date: / Traveled As: Family (older children)
We had a fantastic time and we’re looking forward to our next journey.

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4.1 out of 5

KidFree with my hubby cruise!!! by bkpreble

Sail Date: / Traveled As: Couple
11 days was a long time on a boat. My husband who doesnt get sea sick did with 25 ft waves... so bring stuff just incase. We had a great time and are excited to go on our next cruise with our kids.

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3.1 out of 5

NCL fails again! by mgbark

Verified Review
/ Sail Date: / Traveled As: Couple
Overall, we are glad we went, but NCL really cheated us on this one, failing to deliver the promised itinerary at 3 out of 5 ports. No discount, no apology. If you like cruising, try NCL, but if you're going for the ports, you might want to try a more dependable cruise line.

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4.4 out of 5

Amazing Fall Foliage 2017 by Cruiser24871206

Verified Review
/ Sail Date: / Traveled As: Family (older children)
This was a once in a lifetime cruise for my family. We could not have been happier with the ship or Norwegian. The excursions filled up fast so we were glad we booked in advance. The foliage was beyond amazing and there was so much history and culture to enjoy. Highly recommend this cruise.

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4.5 out of 5

NEW ENGLAND CRUISE by wised

Sail Date: / Traveled As: Couple
WE ENJOYED OUR CRUISE WE ONLY WISH THE LEAVES HAD BEEN CHANGING IN MAINE AND HALIFAX WE WOULD DO ANOTHER CRUISE WITH NORWEIGAN WE LIKED THE FREESTYLE CRUISE

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4.9 out of 5

Best birthday present to myself ever by ericnkate

Sail Date: / Traveled As: Couple
I enjoyed this whole cruise from start to finish, weather might not have been just as good for other people but it was warm for us from N. Ireland anyway walking around in shorts and t-shirt while Americans made u feel cold with jackets zipped up to the throat nearly and trousers on.

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5 out of 5

Unforgettable week by mcardenas16

Sail Date: / Traveled As: Family (young children)
Even I don't have a previous experience in the cruise I can say this one is amazing my family and I had a wonderful experience in all aspect. The ship, the services and the places we visited exced our expectations thanks a lot.

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4.5 out of 5

Wonderful Relaxing Florida and Bahamas Cruise by tear1376

Sail Date: / Traveled As: Family (older children)
It was very fun and relaxing cruise I had besides the tendering process and that bad experience at Cagney everything went very well,and the staff was very friendly.

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4.3 out of 5

Absolutely Amazing by DGCCaptain

Sail Date: / Traveled As: Family (older children)
Went with 30 family & friends a great time. Experiences and memories can never be forgotten. Over 1400 photos taken by everyone. My brother-in-law will put together a full video of our time at sea.

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4 out of 5

Good time by beefy78

Sail Date: / Traveled As: Singles/Friends

This was my first cruise and I had a great time there was a lot to do on the boat . I always found something to do either it be going to the bars or any of the restaurants you have . I had a great time playing some of the trivia games . The staff was great all friendly and kind and always having fun . There were two people that really stuck out in my head and they were enver he has a lot of energy and charisma and always had a smile on his face he was good with all age groups to. The other person was allay the house keeper we had he was always polite and asked if we needed anything . The two house bands you had were phenomenal they sang every genre of music and they were good to . The group that sang the last night in the spinnaker lounge were my favorite they had so

much energy and the lead singer knew how to get the crowd involved . I wanted to buy one of there cds but I didn't get a chance . Overall though I had a great time and I will definitely choose Norwegian again I plan on going on cruise next year again 

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4.8 out of 5

Had a BLAST by julihana

Sail Date: / Traveled As: Family (older children)
:oved it. This is our second cruise, and it was even better than the first. Planning on another one soon. I would recommend this cruise to anyone. Elderly, to babies. The staff is great. Always smiling and friendly. The lady at the Buffett greeted us daily with washy washy, smiley smiley, or Happy Happy.

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5 out of 5

Second cruise with NCL (with a teenager) by DeniseRexford

Verified Review
/ Sail Date: / Traveled As: Family (older children)

This is our second cruise with NCL.  Both times we were VERY pleased with the rooms, service, food, entertainment, and activities.  The shows are AWESOME, a lot of different foods, and many restaurant's to choose from.  This time we picked a room without a port or balcony.  You are not in your room very much, and we took our 14 year old daughter.  Three is the room was a little crowded, but comfy.  Your not in your room a bunch anyway.  Beds were NOT rock hard, and comfy.  Our Stuart was AWESOME, and made sure we were taken care of.  The crew is all friendly, and oh so funny.  The food was awesome.  Buffet with just about anything you would like, plus other eating places on board.  We ate at O'Connels.  Great Irish pub on ship.  And had our celebration dinner at Magnolias'.  Very good food....  The entertainment was great.  Dancers and singers had you rocking in your seat.  We had a Hypnotist show that also was AWESOME.  The bands were great.  Activities keep you busy, from pool parties, trivia games, bingo, deal or no deal, outdoor movies,  to art auctions.  We took our 14 year old daughter, and she joined the teen group.  They had lots of activities to meet other teens, and even have their own lounge.  (Leopard Lounge)  The smaller kids paraded around in costume, and seemed to really be enjoying themselves too.   Two pools, one adult - one kids.  Nice slide, and hot tubs for family or the adult hot tubs. The excursions were smooth, and a lot to choose from.   I would HIGHLY suggest this trip for a couple or a family. 

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5 out of 5

AWSOME time by MeMa2012

Sail Date: / Traveled As: Couple

This was our 1st vacation in 21 years. We have never gone anyplace and we decided to go on a cruise. Reading all the reviews we decided on the Gem. The food , entertainment , and Staff were amazing. We are now ready to book another and will make Norwegian our go to Cruise ship. 

 

 

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3 out of 5

Overall great ship by CruiseLady1017

Verified Review
/ Sail Date: / Traveled As: Family (older children)

My room for sure was fabulous. Food was better than other cruise lines I've been on.  Great staff! Great leaving out of NY.  We never had to really wait for an elevator considering some of other ships I've been on. Only reason I gave it 3 stars is because it's just an older ship with nothing real exciting to do in comparison to other ships.

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4 out of 5

Good Food & Entertainment = Great Cruise! by Squinter

Sail Date: / Traveled As: Couple

The ship was full - we even tried to bring one more person but they wouldn't let us. Even so the ship didn't seem busy and there were hardly any children on-board - lots of room to be by yourself on deck 7 if you wanted.  Outdoor barbeques every sea day that included seafood pasta, chicken, pork and either cherries jubilee or bananas foster for desert.  For the most part the staff were awesome less one grumpy bartender in the Spinakker Lounge.  The cruise director Mark was a little cheesy but he knew it and played it up - it was entertaining. Comedian Tim Kaminski was on board performing - very funny and personable - we went to all his shows.  Magician Greg Gleason performed some amazing card tricks and then followed that up with a boring infomercial on improving your memory - wish i could forget it happened.  An awesome juggler Barry Johns also performed.  Overall we had a great time!        

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1 out of 5

Not recommended by Travelwaves

Verified Review
/ Sail Date: / Traveled As: Couple

I cannot recommend the Norwegian Gem!  The ship is recently refurbished but HVAC brought on asthma/bronchitis.  Maybe mold circulating?  We expected an inclusive experience, instead we felt extra costs were at every turn. 

We had prepaid a dining package for the specialty restaurants but were horrified to find menus in the main included restaurants with choices that would cost $20 or more extra. Norwegian even charged for taking a tour of the ship. Included in main dining-room were cheaper choices like spaghetti.  Food must be a big draw though for we (as longtime cruisers) have never seen so many obese people on one ship. Buffet gave good choices but when husband got sick & I had to take 3 meals per day, I had to cram a plate with all choices for no trays available. Best specialty restaurant was Chinese.  Japanese very noisy with good show.  Italian had gristly veal.  Brazilian rushed food at us when we wanted to dine.

 

Nightlife and Daytime life?

1.       Ship has loud music throughout bars, lounges, restaurants. Socializing difficult.  Husband hard of hearing but hearing aids forced off to deal with high ambient noise.  We had to take tables of 2. We could not share larger tables for he was not able to talk & listen.  We were together 24/7 without meeting new companions.

2.       Entertainment in Stardust Theater was very good but theater so cool some days we needed sweater, jacket and winter coat, plus hats.

 

Best experiences?

1.       Wait staff everywhere.  Especially kind was a St Lucian waitress in the Brazilian Restaurant!

2.       Internet Café Manager Anna D’cunha gave kind and excellent advice & help with wi-fi on everyone’s equipment and listened politely and tirelessly to problems which were out of her control due to the nature of ship wi-fi!

3.       Excursion to Virgin Gorda Baths & Snorkel with boat ride, crawling under & over rocks & snorkeling sights.

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3 out of 5

10 days to the Carribean by akmskitty

Verified Review
/ Sail Date: / Traveled As: Large Group

I have to say the cruise was relaxing and a great getaway. 

The staff was extremely accommodating and friendly. 

The entertainment was good but got old by the end of the cruise!

I was really disappointed that we were in the Carribean and could not enjoy the pools because they were colder than cold! The jacuzzi's weren't much better temperature wise that is if you could ever find a spot in one. 

The food really went down hill!! I love soup and the selections were horrible. When I go on a vacation I love to eat seafood, it was very scarce on the menu and were often combined with other fish which I can not eat due to an allergy. 

I really enjoyed the unlimited drink package. I normally do not drink but when I do I an very picky! Other than some of the fruity drinks which all had pineapple, I was happy drinking when I wanted to!! I am a water drinker and the water sucked!! They need to have a Spring water alternative!!! I wouldn't give Aquafina to my pets!! I had a birthday on my cruise and it was a pretty disappointing day! I had to pay for my dinner and almost had anaphylactic relation to a soup that had S almond in it and was not supposed to, thus I coughed through my dinner and could not enjoy it!

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Was this review helpful? 5
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