Very Nice Ship and Cruise

Norwegian Gem Cruise Review to Canada, New England, New York

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 25

Overall rating:

4.6 out of 5
Norwegian Gem

7 Night Canada & New England (Quebec City To Boston)

Sail date: September 13, 2019

Ship: Norwegian Gem

Cabin type: Balcony

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We very much enjoyed this cruise. The ports of call were excellent. The ship was great. The staff very attentive. This was our first Norwegian cruise and we enjoyed it so much that we bought four cruise deposits from NextCruise (a really good deal) while onboard. We definitely recommend Canada/New England as a cruise destination and Norwegian Gem is a great cruise ship.


3 out of 5
OK for the most part, but toilets were not available after clearing security. The only toilets were outside the building and you had to leave the post-security waiting to use them. Which meant having to clear security again to get back to the waiting area to board.

Ship experiences

Food and Dining

4 out of 5
This was our first time using a beverage and we were pleased. We probably drank more wine with lunch and dinner than we would normally, but it wasn't excessive. Quality of wines was very good.

Orchid Garden Asian Restaurant

3 out of 5

This was a very popular "free" restaurant serving chinese and sushi. It was OK, but we enjoyed our meal in the main dining room more.

Grand Pacific Main Dining Room

5 out of 5

We found the food in the main dining room to be the best we've had out of the five cruise lines we have cruised.

Le Bistro

5 out of 5

Our favorite specialty restaurant on board Norwegian Gem. The food and wine were outstanding. Our servers were friendly, knowledgeable, and attentive. A must do.

La Cucina Italian Restaurant

5 out of 5

Outstanding and romantic restaurant. The food and wine were wonderful. Service top-notch.

Onboard Activities

5 out of 5
We splurged for passes to the Thermal Suite and were very pleased. Both the men's and women's dressing rooms had steam rooms, saunas, and heated loungers. The common area had heated ceramic loungers, a hot tub, and a larger pool with many cool features.


4 out of 5

The spa was great. The Thermal Suite was a twice day visit for us. Massages were excellent. I would have rated 5-star, but the constant attempts to up-sell take home spa treatments and supplies is annoying.


4 out of 5
We only caught the comedian and magician. Both were very entertaining.

Service and Staff

5 out of 5
As with most cruise ships the service was excellent.

Ship Quality

5 out of 5
Very nice ship, We especially liked that the casino was forward and not in the middle of the ship. This limited the amount of cigarette smoke infiltrating the rest of the ship.

Cabin / Stateroom

4 out of 5
We had a Priva-Sea balcony which is built into the ships hull. Not as open as a normal balcony, but much more private. The cabin was a bit smaller than other balconies, but we were well forward in the ship and the curve of the hull probably made for smaller cabins, still it was adequate for our needs. Cabin was very clean and the steward took good care of us. Shower was bigger than what we experienced on other cruise ships.

Ports of call

Quebec City, Quebec

5 out of 5
We did Quebec City on our own for a couple of days per cruise. Lovely city with a very European feel. A lot of history. We are in our 60s and not in super shape, but we found it easy to negotiate the hills and steps.

Charlottetown, Prince Edward Island

5 out of 5
We took an excursion which took us sightseeing in Charlottetown and then to a fishing village, Cavendish Beach, and Green Gables Heritage Place. All very interesting and enjoyable.

Sydney, Nova Scotia

5 out of 5
Not a whole lot to Sydney itself, but we enjoyed walking around and visiting old churches. Our excursion to Highland Village was excellent. I love outdoor museums and learning how people lived centuries ago.

Halifax, Nova Scotia

5 out of 5
We didn't have time to do much in Halifax other the excursion which took us to Peggy's Cove and the Titanic Cemetery. We had been to enthusiastic about spending a couple of hours on a bus to drive to Peggy's Cove, but are glad we did. Charming little village. The drive and visit were well worth the effort. The Titanic Cemetery was moving.

Saint John, New Brunswick

5 out of 5
We didn't get to see much of Saint John because our excursion to Saint Martin consumed most of our day in port. Saint Martin well worth the trip. We saw the reversing falls on our way out of Saint John and visited again on our return into town when the river had actually reversed course. Saint Martin is on the Bay of Fundy and you will immediately recognize some of the iconic scenes from photographs and movies you probably seen. The Seafood Chowder at The Caves restaurant is the best I've ever had. You may or may not get to go into the Sea Caves depending on the tide.

Bar Harbor, Maine

5 out of 5
We love Bar Harbor and since we are very familiar with the area we skipped an excursion and just walk about town. Of course we also had to have a lobster roll at The Stadium Restaurant.

Boston, Massachusetts

5 out of 5
We had a very enjoyable excursion in Boston. We spent 2 1/2 hours touring sights in Boston with a very knowledgeable guide and finished at the Boston Airport. We were flying out, just needed a rental car.


5 out of 5
Not that disembarkation is ever fun, but it was very efficient.
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