Long waits for food
Norwegian Gem Cruise Review to Caribbean - Eastern
Sail Date: March 22, 2016
Ship: Norwegian Gem
Cabin Type: Inside
Cabin Number: 9055
Traveled As: Family (young children)
Reviewed: 2 years ago
Positives: Great Splash Academy, Excursions, Cabin Steward, Spa (manicure) Entertainment, Food, and friendly/fun co-passengers.
Negatives: Slow service (possibly due to 'out break' on prior cruise). Waited for 2.5 hours for lunch (chicken sandwich) and over 1.5 hours for most dinners.
Spa (massage) - Double price - but you know that before it starts. Hubby did not get the paid for time and experienced pressure product sales after - no call from Spa manager as promised when I shared complaint with Guest Services Manager. Was not the relaxing experience we hoped or paid for.
Food and Dining
Service and Staff
Cabin / Stateroom
Wish for normal buffet!!! Wait in case of 'out break' restrictions.