Wonderful Cruise, New Staff Learning
Norwegian Gem Cruise Review to Caribbean - Eastern
10 Night Eastern Caribbean (New York Roundtrip)
Sail date: December 13, 2015
Ship: Norwegian Gem
Cabin type: Oceanview
Cabin number: 8596
Traveled as: Family (young children)
Reviewed: 8 years ago
Review summary
The length of this cruise, the ports, and the cruise line were all wonderful. The only reason for 4/5 was the slight dip in service due to a very new staff on the ship. Some wait time times at restaurants, even when seated, were longer than usual. We also had to remind staff to provide us with our latitudes benefits (chocolates at night, discounts, etc). However, aside from needing some assistance the crew was wonderfully friendly and accommodating. The entertainment, even in some rough seas, was amazing.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Tortola, British Virgin Islands