Too many extra fees

Norwegian Gem Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

1.0 out of 5
Verified Review
7 Night Bahamas & Florida (New York Roundtrip)
Sail Date: August 04, 2012
Ship: Norwegian Gem
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 4 years ago
There were so many extra charges I couldn't believe it, we have cruised before but this was by far the worst for extra fees, the food quality and variety was extremely disappointing considering the cost and I was informed that the staff did not like the ports of call on this cruise so the attitude from them was VERY evident.

Food and Dining

1 out of 5
Plently of specialty restaurants all at an additional cost otherwise you got generally burgers, hot dogs and french fries.

Entertainment

1 out of 5
Also fee for plently of the activities and the staff hosting the events generally had a chip on their shoulder

Children's Programs

5 out of 5
Staff at Tree Top were great with our son

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Pros: Room location and ports of call

Cons: Extra fees, poor food quality, poor customer service, arbitrary rules

Recommends Norwegian Gem? No.

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