Norwegian Gem Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

2-3 cruises


Helpful Vote

1 out of 5

Too many extra fees

Sail Date: August 04, 2012

Reviewed: 4 years ago

Traveled As: Family (young children)

Room Type: Balcony

There were so many extra charges I couldn't believe it, we have cruised before but this was by far the worst for extra fees, the food quality and variety was extremely disappointing considering the cost and I was informed that the staff did not like the ports of call on this cruise so the attitude from them was VERY evident.

Pros: Room location and ports of call

Cons: Extra fees, poor food quality, poor customer service, arbitrary rules

Recommends Norwegian Gem? No.

Ship Quality
Food and Dining
Plently of specialty restaurants all at an additional cost otherwise you got generally burgers, hot dogs and french fries.
Cabin / Stateroom
Service and Staff
Also fee for plently of the activities and the staff hosting the events generally had a chip on their shoulder
Children's Programs
Staff at Tree Top were great with our son

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