Too many extra fees

Item: Norwegian Gem
Rating: 1
Author: AlyciaN

Norwegian Gem Cruise Review to Caribbean - Bahamas

AlyciaN

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 5

Overall rating:

1 out of 5

Verified Review

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: August 04, 2012

Ship: Norwegian Gem

Cabin type: Balcony

Traveled as: Family (young children)

Reviewed: 12 years ago

Review summary

There were so many extra charges I couldn't believe it, we have cruised before but this was by far the worst for extra fees, the food quality and variety was extremely disappointing considering the cost and I was informed that the staff did not like the ports of call on this cruise so the attitude from them was VERY evident.

Ship experiences

Food and Dining

1 out of 5

Plently of specialty restaurants all at an additional cost otherwise you got generally burgers, hot dogs and french fries.

Entertainment

1 out of 5

Also fee for plently of the activities and the staff hosting the events generally had a chip on their shoulder

Children's Programs

5 out of 5

Staff at Tree Top were great with our son

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Pros: Room location and ports of call

Cons: Extra fees, poor food quality, poor customer service, arbitrary rules

Too many extra fees

Overall rating:

Review summary

Ship experiences

Recommends Norwegian Gem? No.

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