Ups and Downs

Norwegian Gem Cruise Review to Bermuda


Contributor Level: Deck Hand
Experience: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
6 Night Bermuda (New York Roundtrip)
Sail Date: April 29, 2012
Ship: Norwegian Gem
Cabin Type: Suite
Traveled As: Couple
Reviewed: 5 years ago
Ship needs to be touched up as wear and tear is showing throughout. Our cabin was not clean (even after having a second cleaning done). Finding underclothing in cupboards and flip flops, dirt and other items under the bed was disapponting and unacceptable. Mirrors were dirty, bathroom had a foul smell. Surprise of an additional $12.00 per day/per person service charge may have been more acceptable if the room had been clean (at a minimum). Coupons and offers given were not honored (or at least not without a long debate).

Food and Dining

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5
Per above.

Cabin / Stateroom

1 out of 5

Pros: Variety of activities and dining choices

Cons: Cleanliness of cabins

Recommends Norwegian Gem? No.

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