Ups and Downs

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 5

Review summary

Ship needs to be touched up as wear and tear is showing throughout. Our cabin was not clean (even after having a second cleaning done). Finding underclothing in cupboards and flip flops, dirt and other items under the bed was disapponting and unacceptable. Mirrors were dirty, bathroom had a foul smell. Surprise of an additional $12.00 per day/per person service charge may have been more acceptable if the room had been clean (at a minimum). Coupons and offers given were not honored (or at least not without a long debate).

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: Variety of activities and dining choices

Cons: Cleanliness of cabins

Recommends Norwegian Gem? No.

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