Worst ever

Norwegian Gem Cruise Review to Bermuda

Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

1 out of 5
Sail Date: August 01, 2011
Ship: Norwegian Gem
Cabin Type: Balcony
Traveled As: Family (older children)
Reviewed: 6 years ago

We sailed on the Gem on August 29 for a six day cruise to Bermuda. It was scheduled for seven but hurricane Iriene delayed our departure. The cruise line gave use a $100 ship credit for the lost day that I was paying over $400 a day for, 3 in a balcony. The room was tiny a booked a balcony hoping for more room but theirs is the smallest. The dinning room, the main free ones, was over crowded. The first two nights I had to wait over half an hour to eat eight o'clock be me past 8:30. I tried to make a reservation but only parties of six could do that. When I complained I waited 45 minutes for a table I was told the longest wait was 35 minutes what ever. The food was mediocre at best and sometimes rushed and other times slow. There were no movies shown on my 12" TV or anywhere on board. The nightly shows were ok but repetitive.
Overall I would never go with Norweigen again, this was my third time with them and my tenth cruise

Food and Dining

1 out of 5
The waits times and food seemed designed to steer you toward the many non free resturants


3 out of 5
Not a lot of free activities

Service and Staff

3 out of 5
Considering how understaffed the ship was they tried

Ship Quality

3 out of 5
It's a large ship with no elegance

Cabin / Stateroom

1 out of 5
Small room for a balcony. I request a sharps box as soon as I got aboard and didn't get one until late on the second night.

Pros: The ship didn't sink

Cons: Food, stateroom, service, corporate office

Recommends Norwegian Gem? No.

Was this review helpful?

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top