Norwegian Gem Cruise Review to Bermuda

Contributor Level: Deck Hand

1 cruise (first)


Helpful Votes

2 out of 5

Norweigan Gem

Sail Date: June 12, 2011

Reviewed: 6 years ago

Traveled As: Family (young children)

Room Type: Suite

I do not have a lot of cruising experience but overall I thought that this was a poorly run ship. We waited (while seated) almost three hours for dinner one night in the main dining rom. Even the service on the "supplemental" restaurants (where you pay for a spot) was horrible, I waited half an hour for a glass of wine. Their "freestyle" dining is just nonsense. You are free to eat whenever you want, as long as you can get a table. In the end you need reservations anyway so what is the point? Plus it is basically the same menu everywhere that is not a "supplement" restaurant.

The children's programs were good however.

The cabin staff was great.Never in our way and always helpful.

Pros: The cabin staff were really good

Cons: Food was horrible. Service was worse

Recommends Norwegian Gem? No.

Food and Dining
Horrible. Not at all what I expected. Drinks were really weak and expensive.
Ship Quality
Overall plenty to do on the ship.
Service and Staff
Goos ship staff (aside from the restaurants)
Very Good. Plenty to do.
Cabin / Stateroom
Very good room. Could use a few more channels on the TV
Children's Programs
This was great. Plenty for the children to do,
King's Wharf, Bermuda
Really nice. easy to get around and plenty of transportation

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