Norwegian Gem Cruise Review to Bermuda
Sail Date: June 12, 2011
Ship: Norwegian Gem
Cabin Type: Suite
Traveled As: Family (young children)
Reviewed: 6 years ago
Review SummaryI do not have a lot of cruising experience but overall I thought that this was a poorly run ship. We waited (while seated) almost three hours for dinner one night in the main dining rom. Even the service on the "supplemental" restaurants (where you pay for a spot) was horrible, I waited half an hour for a glass of wine. Their "freestyle" dining is just nonsense. You are free to eat whenever you want, as long as you can get a table. In the end you need reservations anyway so what is the point? Plus it is basically the same menu everywhere that is not a "supplement" restaurant.
The children's programs were good however.
The cabin staff was great.Never in our way and always helpful.
Food and Dining
Service and Staff
Cabin / Stateroom
Ports of Call
Pros: The cabin staff were really good
Cons: Food was horrible. Service was worse