10 Night Eastern Caribbean (New York Roundtrip) Sail Date: January 01, 2011 Ship: Norwegian Gem Cabin Type: Oceanview Traveled As: Family (older children) Reviewed: 7 years ago
Overall impression HIGHLY favorable. As a family of four, we had a great time. Unlike some cruises, we did more things together (mostly because the teen program was not promoted properly), but I find positives in this, even though my son was bored during the sea days (see detailed comment below).
Food and Dining
3 out of 5
Specialty restaurants were excellent. Free food was good...not a huge variety.
5 out of 5
Cudos to Cruise Director for asking the Hypnotist to do an encor performance....he was hysterical.
1 out of 5
This was my only complaint. The marketing staff needs to create a greater distinction between the "little kids" program in the "Tree Top Center" and the "teen" program. My 16 year old son would not even go up there to register and meet other kids in the 13-17 year old range because the "tree top center" is embarassing to a teenager. They need to stress the "Leopard lounge" schedule and opportunities in the Freestyle Daily and not lump teen activities in with preschool activities. This ship really dropped the ball when it comes to attention on the teenage demographic. Boo!!!!
Service and Staff
5 out of 5
Staff was amazing! One waiter always remembered what my family of four ordered and would bring it to us before we even asked.
5 out of 5
Cabin / Stateroom
5 out of 5
we had an oceanview stateroom and it was laid out well, beds were comfortable, everything worked, annoying lack of channels on TV in stateroom.
Hilltop ocean views to die for....if the bus driver doesn't kill you first. Did not appreciate the entrance fee to Megan's Bay Beach when it was standing room only (there were 7 cruise ships in port at St. thomas when we were there).
Don't Miss: Para-sailing
Annoyed by false advertisement for "water sports" at the Belair hotel. Paid $40 in taxi fees to get there and back only to find "no water sports offered". Boo! Rented a car and saw the hole island. Highly recommend this option.
Don't Miss: So much to do on St. Maarten it's hard to say.
People were UNFRIENDLY in Tortola. We only had a few hours so we just decided to walk around the town. Passed many local folks and greeted them without a single reply from anyone. Lady working in tourist shop near the port yelled at my son for absolutely nothing. Strange welcome.
Pros: Clean, new and well-equipped with lots to do
Cons: Not enough seating either out at the pool or during busy times in the buffet.
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