Norwegian Gem Cruise Review to Caribbean - Bahamas
Sail Date: December 11, 2010
Ship: Norwegian Gem
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 7 years ago
Review SummaryIn general the cruise was enjoyable, thanks to the great architecture of the ship, the superb service, food and entertainment provided. However, we felt that management should have not charged $5 for bowling, $25 for a "specail dining room dinner", $39 [minimum] for bingo and the rest of the 'nickel-and-dime' extras. This seemed petty and at times, annoying. There was a charge of $4 for fresh squeezed juice at breakfast. Instead of charging that, just eliminate the item. The daily info sheet was ill-prepared in certain instances: several times the temperature listed for that day was off by some 30-40 degrees, especailly on Monday and Tuesday when at sea and when landing at Cape Canaveral. The worst thing that many of us were disappointed in was that they ship cancelled the out-island stop. We felt that this was deceptive information and a breach of honesty, because the reason given was that we left the port on Saturday 4 hours late. None of us believe that it was the true reason. Many of us were specifically looking forward to an out-island visit and this capped our reasons [of course, in addition to other significant reasons] at the end for actually booking this trip. The $100 compensation was unnecessary, but instead, the ship should have kept to it's promise.
Food and Dining
Service and Staff
The entertainment at the night club was also incredible. The 8 dancers plus the 2 singers part of their team were totally professional, enduring and captivating. They had very little time to change and were 'on' for the entire entertainment period. They were tremendously coordinated.
The only suggestion I have is to get rid of the MC...he was a fool, both on the stage and when he spoke over the microphone in the AM (in the halls).
Cabin / Stateroom
Ports of Call
Don't Miss: n/a
Pros: Extraordinary food, entertainment, and service from the staff
Cons: We left the NYC port 4 hours late, management cancelled our arrival at the out-island and kept us on the sea for an extra day. We all felt that the ship's management deceived us, and that they could have accellerated the ship to arrive at the out-island on time. Extra charges were unnecessary.