Sail Date: February 01, 2010
Reviewed: 7 years ago
Traveled As: Couple
Room Type: Inside
It was better than it was 2 yrs ago.
I personally do not like the layout or decor of this ship. I find it very unattractive.
Furniture in Spinnaker Lounge and Atrium is uncomfortable and colors are unpleasant.
Atrium does not work at all. They have Wii there, show movies there, have seminars there , have internet there, coffee bar...etc. It holds maybe 100- 125 people. Very hard to watch a movie with all the other stuff that is happening there and people walking by and noise from restaurants up above. Plus not enough seating for seminars etc. Tried to go to Future Cruise presentation and could not find a seat. People were sitting on the stairs. They need to rethink this area and what happens here.
Had inside room which I usually never have. Layout was good. Room was noisy. Think we were near the back service corridor or something. AC/heating did not work consistently. Toilet broke last day and was never fixed. Had to use public restrooms.
Food inconsistent. Long wait for food in MDR and Magenta. Waitstaff was apologizing. Food sometimes warm, sometimes hot. Like the Garden Buffet here. Ate there a few nights when MDR menu did not appeal.
Bar prices higher than other cruise lines.
Ncl needs to bring back some niceties.....they are going too bare bones.
Went on Holland American cruise to Panama Canal in January.
Had balcony room.
Price comparable to NCL.
Food, service etc far superior to NCL Gem.
Will cruise NCL again but wouldn't be my first choice an d it used to be.
Cons: layout and decor of ship