Not as expected.
Norwegian Gem Cruise Review to Caribbean - Bahamas
Sail Date: April 11, 2009
Cabin Type: Oceanview
Traveled As: Family (older children)
Reviewed: 8 years ago
Review SummaryWe recently sailed on the Norwegian Gem. Disappointed with the service and quality. Last year, we went on Royal Caribbean and extremely satisfied. We knew the ship is new, but had no idea what to expect. The communications on the ship were poor. Listed certain restaurants open to a cetain times, but were not the case. Grand Pacific is the only lunch dining room facility and closes promptly at 1:30 for lunch. Have to use the Garden Cafe for most of our lunch dining times. Extremely crowded in departing at most ports. No lounge chairs at swimming pools. The facilities closes early, for eg. the waterslides closes at 6 pm. Only certain hours at basketball courts and wall climbing. Not at all happy with the services provided on the ship.
Food and Dining
Service and Staff
Cabin / Stateroom
Ports of Call
Don't Miss: Disney World is a must see
Don't Miss: Dolphin Cay is gorgeous. The service and time well spent. The entire family swim with the dolphins.
Pros: Port-Nassau, Bahamas. Love Paradise Island, went swimming with the dolphins.
Cons: Poor communication on the ship. extremely crowded on swimming pools area. no lounge chairs, waited over 1 hour on dining rooms.