SERVICE IS IMPECCABLE but it ends there
Norwegian Escape Cruise Review to Caribbean - Western
6 Night Western Caribbean (Miami Roundtrip)
Sail date: August 14, 2016
Ship: Norwegian Escape
Cabin type: Balcony
Cabin number: 7812
Traveled as: Family (older children)
Reviewed: 8 years ago
Review summary
I would like to start with the service, from housekeeping, restaurants, buffet... the staff was awesome. Very friendly, not intrusive, never rude. Our housekeeper, Kristally was very professional. Always had our rooms clean and fixed nice every time. Bong at the Mojito bar is commendable. He was very entertaining and super nice. We never had to wait for service. He knew to have our drinks ready before we could even ask! Got me hooked on the guava mojito. Mmmmm!
NOW the food. Food taste was not impressive. Some meals came out lukewarm. Meals were so dull that we chose to pay extra to eat at FOOD REPUBLIC which was terrific. Ms. Hazel Aragoza was very gracious and warm. My husband was very unhappy that the areas that were supposed to be adults only were full of children from teens to toddlers! Nobody had the courage to advise the adults who came with toddlers that the 80s Dance Party is adults only. Howl at the Moon guys kept us awake and they were very talented but other shows were nothing to talk about and some were even tacky. Hubby refuses to go on another NCL cruise. The only saving grace is the service but that is also the case with other cruises we have taken.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Get the specialty meal plan and the unlimited alcohol.
Ports of call
Coxen Hole, Roatan, Bay Islands, Honduras
12 Comments
Tennisman42282 8 years ago
capeman 8 years ago
This comment is written to the novice cruiser: One has to be careful and not have an pre expectation of a ship or a cruise line before you board, I don't care how many cruises you have been on, you are only setting yourself up for a big let down if you do come on the ship expecting something. You must weed thought the negative immediately and find the positive, if not you are stuck for 7 days of pain. I have seen comments from people with children saying they paid in excess of 6K to get on the ship, so this justifies their kids to do what they want in their own eyes. It is a me generation.
We have learn to let the ship reveal it's spirit to us then go with the flow and stay far from the junk. I find the public outdoor areas of NCL & Carnival to be tight, small pools, so I stay away and use the pool on the port days, not sea days when 3/4 of the passengers are looking for sun and water, if you need the water get there early, if not learn the flow when people are leaving so you can get in. You have to make the best of it or you are in for a big failure. There are lists of activities so find the thing that fills your time slot. Enjoy your cruise and don't for forget to leave a comment.
islandsand 8 years ago
Rokababy05 8 years ago
Tennisman42282 8 years ago