NCL is trying to change the industry to NOTHING INCLUSIVE! It's a shame!

Norwegian Escape Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 50

Overall rating:

3 out of 5
Verified Review
Norwegian Escape

8 Night Eastern Caribbean (Miami Roundtrip)

Sail date: July 23, 2016

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 9800

Traveled as: Large Group

Reviewed: 8 years ago

Review summary

Just as a point of reference, this was our 19th cruise, 4 of them on NCL. 

 

The Good:

Great food!

Beautiful ship. 

 

The Bad:

1) We have to pay for almost everything on this ship. Even on the main restaurant NCL is placing items on the menu for $25 to $30 per order. Lobster can only be had for an extra $29.99 charge.

2) No more free room service! 

3) Manhattan Room, the larger of the 3 main dining venues is so loud (live music every night) that one just can not enjoy a meal. This is not a subjective thing. IT IS LOUD, so one can barely hear the waiter and one's travel companions. 

4) Wait service is getting really really poor. Although the quality of food being is very good and staff were very friendly, the servers seem to be way too busy (not enough of them), so they aren't (or can't) be attentive. In two occasions our appetizers were completely forgotten. Once they brought soup and salad at the same time; on another occasion the wrong meal was brought to the table. Very often we had to wait a very long time between courses. The service just did not flow. 

5) We had a mini-suite, and by mini-suite NCL means nothing other than a bathroom with a bathtub/shower combination. Other than that, it was just as small (and very narrow) as every other balcony cabin onboard. 

6) The smallest balconies in the industry: We had already seen that on the NCL Getaway... On the Escape, they are just as small. 

7) Over 4300 passengers with double occupancy (in our cruise it was a lot more because there were too many family with many 3 or 4 in their cabins) for just one adult pool (which opens for kids after 5pm), and not enough loungers. NCL optimized the number of passengers without giving these same passengers any more deck or pool space. It makes sense for their coffers, and their passengers have to deal with very busy open deck spaces. Programing around the one and only adult pool was Carnival like, of poor taste and very loud. 

8) No more Capitan's Dinner or Reception. They just don't want to give their guests a single chance to have a free glass of wine! 

9) No Sauna or changing room facility off the gym. If you want to enjoy the steam room, you MUST pay for their spa packages, and you have to sign up for it for the entire cruise, not just for a day of two. 

9) New "NO OUTSIDE BEVERAGE POLICY" is too restrictive, and even though they claim it was implemented due to "security", they managed to allow wine, which off course they charge a "corkage" fee. It's is all so obvious! 

 

All in all, we managed to have a great trip among the 4 of us, but it was not much due to NCL. If NCL keeps it up, they will be another Carnival for us. That means, that cruise line you just take when there is not other choice and/or they had a great sale! 

 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Although this is is billed as a mini-suite, it is just as small as any other balcony cabins. The ONLY difference is that this one has a combination of bathtub and shower instead of just a shower in the regular balcony. Otherwise, absolutely no difference. This cabin is also right above the "5 O'clock somewhere bar" and we could hear the music and clapping every night till midnight, when this venue closes.

Ports of call

Miami, Florida

5 out of 5

Philipsburg, St. Maarten

3 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Tortola, British Virgin Islands

5 out of 5

Nassau, Bahamas

5 out of 5
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20 Comments

tootie60    8 years ago

We took the Oasis out of Ft Lauderdale in May. It's the nicest large ship I've been on. So much more to do than on the Escape.

askoleern    8 years ago

Won't disagree with you on most of what you said .But all cruise lines have changed since our first one NCL in 1980

DFromATX    8 years ago

@tootie, where does the oasis leave from?

teresar2012    8 years ago

I agree with your review. We felt Nickel and dime'd to death on this cruise.

bluecaroline    8 years ago

Hello, what is no outside beverage policy means? And what do u mean we can bring wine? I'm sorry 1st timer . can we bring wine on the luggage? Thank you!

kshanes    8 years ago

Go to savor or taste it's free

kshanes    8 years ago

Get the dining package next time

Morbius50    8 years ago

Just come back from two weeks on the escape and enjoyed every minute. Food in complementary restaurants good we had no problems with service either food or drink. I agree the pool area is crowded and loud, but we went to h2o area every day, always got sun beds even on sea days and the grotto was fantastic for cooling off. Don't listen to bad reviews, just enjoy!

tootie60    8 years ago

Your sure to have a better time on the oasis. No comparison after going on the escape.

sixelannayram    8 years ago

Just booked my escape cruise for 2017. Thinking if I should go back to RC while I have the chance to cancel.

DFromATX    8 years ago

Actually... I've only cruised carnival and always had great service and fantastic time, but I will admit their food is mediocre. That's why I've been browsing NCL and believe it or not, the cost is comparable, but I'm learning why... They seem to lure you in with a good price and then nickel & dime you. At least carnival doesn't do that. I'm still considering the escape though!

OzziesMom350240    8 years ago

We had the Deluxe Owners Suite in February. Four generations, six people. The suite was AWESOME, plenty of room, huge balcony and the service was magnificent. Haven pool area had plenty of room, Haven restaurant was superb. The only thing I didn't love was the jogging track -- too short so you have to dodge the same people twice as often!

ifrisch    8 years ago

I went on the escape in april it was great. Lots to do. Service was great. Get a speciality dinning package offered for free and no charge for lobster in speciality dinning. Bars great. Howl at the moon dueling pianos free and fantastic. Have a great time.

CelticCruise    8 years ago

I will be going on the Escape in November. I guess I will find out. It will also be my first NCL cruise.

rgendrea    8 years ago

Went on Escape in February had no problems getting chair on pool deck....and did not experience meal time like that at any restaurant...did notice alot of people on ship but it's a large ship so new a larger group of people...go have fun!

megan8785    8 years ago

Boat was nice. The pool issue was the only issue but it was a salt water pool anyway. There is an adults only spot on the back of deck 17. You have to get there early enough especially to get an umbrella but it was perfect.

deboftheseas    8 years ago

I see you are doing Allure soon, I hope you enjoy it better

tootie60    8 years ago

I hate to say it but I agree with his review. We had a good time but it wasn't due to the ship. Went on the Royal Caribbean Oasis of the Seas in May. Now that's a ship I will never forget. Awesome!

doddser    8 years ago

Eriknkerri go enjoy yourself. Don't be put off by someone else's opinion. Go with an open mind ...... And then let us know how you get on

eriknkerri    8 years ago

i am hearing more and more of the same things about the Escape. We leave in 11 days. I am getting very nervous that I made a bad choice.

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