Worst Service EVER!

Norwegian Escape Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 6

Overall Rating:

1.0 out of 5
Verified Review
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: May 14, 2016
Ship: Norwegian Escape
Cabin Type: Balcony
Cabin Number: 8758
Traveled As: Large Group
Reviewed: 1 year ago

The ship is fantastic! Stuff to do for ALL age groups.

The service (or lack of I should say) was like nothing I have ever experience in my life!

1. one bartender rolled his eyes at us when we asked for a drink

2. another bartender reprimanded my husband for asking for a menu

3. Most crew members were not knowledgeable in the ship and activities, rather would pass us along to someone else for info.

like everything there was a handful of people who were pleasant, courteous, and kind. Unfortunately the majority were rude and nasty!

We will NEVER cruise with NCL again. I rather pay a little more for the fare and have a REAL vacation experience rather than feel like I am walking on egg shells around the staff.

 

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
5 out of 5
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