Norwegian Escape Cruise Review to Caribbean - Eastern

2-3 cruises


Helpful Votes

3 out of 5

Great Service but never received my offer~

Sail Date: February 27, 2016

Reviewed: 7 months ago

Traveled As: Couple

Room Type: Inside

I had a great time at the cruise, and the service I received from Raquel (my cruise sales associate). However, I was promised the dinning package. I never received it. It took at least an hour every day dealing with guest services which was really problematic. Nobody could solve the problem. I end up forgetting about it because I didn't want to ruin my vacation but it was dissapointing.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
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Service and Staff
Food and Dining


always have problems with dinning and beverage package

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