Very disappointing

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall rating:

1.5 out of 5
Norwegian Epic

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: November 17, 2018

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 13291

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

We had a meeting with the Hotel director to discuss our issues and were told maybe we should not cruise over a holiday. The service and food were horrible. Maybe we should try another cruise line.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Shaker's Martini Bar

5 out of 5

This was our favorite bar. Novemar and Lorenzo were great to talk to and showed off their skills in making drinks. I really enjoy watching bartenders with showmanship while they work. Without them our cruise would have been tremendously worse.

Maltings Whiskey Bar

4 out of 5

The bartender Alan was always great and had knowledge of what he did. He made a great old fashioned with Woodford Reserve.

La Cucina Italian Restaurant

3 out of 5

This was the only restaurant that we were not disappointed in. The location at the front of the ship was nice.

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5
Horrible except our steward and a few bartenders. Officers seemed not to care about your opinion.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Rethink your choice of ship. The Epic has serious leadership and crew issues.

Ports of call

Port Canaveral, Florida

1 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5

Ocho Rios, Jamaica

2 out of 5

George Town, Grand Cayman

3 out of 5

Cozumel, Mexico

1 out of 5

Disembarkation

1 out of 5
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