Norwegian Epic dissappoints in so many ways.

Norwegian Epic Cruise Review to Caribbean


Contributor Level: Third Mate
Experience: 4-6 cruises
Reviews: 2
Helpful Votes: 5

Overall Rating:

2.0 out of 5
Verified Review
14 Night Eastern & Western Caribbean (Port Canaveral Roundtrip)
Sail Date: November 12, 2016
Ship: Norwegian Epic
Cabin Type: Suite
Cabin Number: 9096
Traveled As: Couple
Reviewed: 8 months ago

1. Would not Recommend Norwegian Cruise Line to others.

2. Embarkation and Disembarkation at Port Canaveral took way to long and in both events there was virtually no communications from Norwegian or its crew.

3. Stateroom still needed cleaning after getting in at 2:30 PM, Embarkation process started at 10:30 AM.

4. Taste and Manhattan main dining rooms very inefficient service and in Manhattan Dining Room; Starter was wrong, Entre was incorrect, Cocktails wrong, dessert wrong and I did not appreciate arguing with waiter that all was incorrect as he stated it was what I ordered.

5. La Cuccina  service terrible.

6. Le Bistro service and food excellent.

7. Cagney's very good.

8, Bar and Lounge service wholly inadequate; often times took 15 minutes to place order and 15 minutes to receive order.

Food and Dining

1 out of 5
See above about La Cuccina, Manhattan and Taste.

Onboard Activities

5 out of 5
Great entertainment venues.

Entertainment

5 out of 5
Great

Children's Programs

cannot comment, no children on cruise with us.

Service and Staff

1 out of 5
See above comments.

Ship Quality

5 out of 5
very Good

Cabin / Stateroom

3 out of 5
When we occupied the mini suite it was still dirty. No instructions on how to operate lighting of bath/shower controls. Plus cabin attendant did not start providing good service until end of second day.

Ship Tip

I would say I would not recommend.

3 out of 5
crowded and dirty.
5 out of 5
once off ship, fast and easy exit through customs.
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