Norwegian Epic Cruise Review to Caribbean

Contributor Level: Third Mate

4-6 cruises


Helpful Votes

2 out of 5

Norwegian Epic dissappoints in so many ways.

Sail Date: November 12, 2016

Reviewed: 7 months ago

Traveled As: Couple

Room Type: Suite

1. Would not Recommend Norwegian Cruise Line to others.

2. Embarkation and Disembarkation at Port Canaveral took way to long and in both events there was virtually no communications from Norwegian or its crew.

3. Stateroom still needed cleaning after getting in at 2:30 PM, Embarkation process started at 10:30 AM.

4. Taste and Manhattan main dining rooms very inefficient service and in Manhattan Dining Room; Starter was wrong, Entre was incorrect, Cocktails wrong, dessert wrong and I did not appreciate arguing with waiter that all was incorrect as he stated it was what I ordered.

5. La Cuccina  service terrible.

6. Le Bistro service and food excellent.

7. Cagney's very good.

8, Bar and Lounge service wholly inadequate; often times took 15 minutes to place order and 15 minutes to receive order.

Cabin / Stateroom
When we occupied the mini suite it was still dirty. No instructions on how to operate lighting of bath/shower controls. Plus cabin attendant did not start providing good service until end of second day.
Embarkation and Disembarkation
In a word; stunk!
Ship Quality
very Good
Destinations and Excursions
very good
Onboard Activities
Great entertainment venues.
Children's Programs cannot comment, no children on cruise with us.
Service and Staff
See above comments.
Food and Dining
See above about La Cuccina, Manhattan and Taste.
Tortola, British Virgin Islands
Charlotte Amalie, St. Thomas
Nassau, Bahamas
crowded and dirty.
Port Canaveral, Florida
once off ship, fast and easy exit through customs.


I would say I would not recommend.

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