Norwegian Epic Cruise Review to Caribbean

Contributor Level: Purser

2-3 cruises


Helpful Votes

1 out of 5

Carribean cruise on Norwegian Epic

Sail Date: November 12, 2016

Reviewed: 7 months ago

Traveled As: Couple

Room Type: Balcony

This is the 3rd cruise we have been on, and the worst cruise experience. We purchased this with the $1000 onboard credit, and free wifi. When we arrived we were told we did not get either. The staff was not helpful, just treated like they did not care. The stateroom was clean, the stateroom steward was OK. We ate at the Garden Cafe during the cruise, the food was not good, most was overcooked and dried out, condiments were out for several meals. Like the evening they served shrimp but had no shrimp sauce. The assistant maitre D were crabby to the wait staff. There were only 2 small pools for swimming, rest of the deck was taken up with waterslide, and 6 hot tubs. We would not recommend this cruise line, there are much better.

Cabin / Stateroom
Cabin was OK, balcony was nice, the bed was terrible, very uncomfortable, terrible nights sleeping
Embarkation and Disembarkation
Worst embarkation ever, no parking at terminal, had to park offsite and wait for bus to return to ship boarding, did not return to ship until bus was full, long wait lines at ship. We arrived at 11:00AM to get on the ship early, we were not boarded unti 5:25PM. diembarkation was OK
Ship Quality
Only designed for party people, not even one decent swimming pool, jogging track very small
Destinations and Excursions
Onboard Activities
Children's Programs
The only cruise we have ever been on that have to get tickets, or buy tickets for seating. All other cruses were first come first seat for all entertainment, entertainment was free part of the cruise.
Food and Dining
Eating in the Garden Cafe most was overcooked and dry, ran out of condiments for several meals


We would not sail on this ship again, and will not sai with Norwegian cruise lines.

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