Bargain Price = Just OK

Norwegian Epic Cruise Review to Europe - Western Mediterranean


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 9

Overall Rating:

3.0 out of 5
Verified Review
11 Night Western Mediterranean (Barcelona Roundtrip)
Sail Date: January 13, 2016
Ship: Norwegian Epic
Cabin Type: Balcony
Cabin Number: 9226
Traveled As: Couple
Reviewed: 1 year ago

The price got our attention for this cruise since it was such a good deal. If we had paid more, we would have not been pleased.

 

The Epic is a HUGE ship that seems to be not well thought out given the number of guests that it carries.

 

The positives:

     - The decor and cleanliness of the ship are excellent

     - The cabin was very comfortable (large balcony - deck 9) 

     - The food and service were generally not bad

     - The ports of call were great and were an excellent experience for us

 

The negatives:

     - Entertainment required reservations but were quickly filled up

     - The desserts and the coffee were not up to par

     - The "Ultimate Beverage Package" did not cover many things 

        such as specialty coffee, fresh-squeezed juice or bottled water

     - The O'Sheehan's restaurant was a big disappointment - poor service and

        low quality food (the prime rib was the exception - it was great)

     - Nearly every port required a "transfer" to get to the city or attractions

     - Shore excursions seemed very over-priced

       (booked tours from non-NCL sources except for one)

 

Overall, we will continue to cruise with NCL, but not on the Epic or similarly over-sized ships.

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5
It was very difficult to get reservations for most entertainment. We were only able to book 2 shows in the 11 nights at sea.

Service and Staff

5 out of 5
We had a serious service problem in the O'Sheehan's restaurant - otherwise fine.

Ship Quality

1 out of 5
The cleanliness was excellent, but the layout and excessive size was a problem

Cabin / Stateroom

5 out of 5
The cabin was fine - good layout and only minor mechanical problems.

Ship Tip

The ship is not suitable for those that have difficulty getting around (lots of walking to get to various places on the ship)

5 out of 5
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