the service was awful

Norwegian Epic Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall Rating:

1 out of 5
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: November 16, 2014
Ship: Norwegian Epic
Traveled As: Singles/Friends
Reviewed: 2 years ago

I have cruised before on other Norwegian ships and it was very good. This ship was terrible. Most of the crew seemed like they would rather be somewhere else.

The freestyle dining was not set up very well they should have had a section for non meat dining items. I had to stand in a line of 100 people who were all waiting for the carving station. I am trying another cruise line and if I return to Norwegian it definitely will not be on this ship.

Food and Dining

1 out of 5

Onboard Activities

5 out of 5


3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
This was the only plus on the cruise our cabin steward was exceptional.
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