Norwegian Epic Cruise Review to Europe - Western Mediterranean


4-6 cruises


Helpful Votes

2 out of 5

unexpected bad customer service on Epic after cruising with other Norweigian ships

Sail Date: November 22, 2015

Reviewed: 10 months ago

Traveled As: Family w/young children

Room Type: Balcony

Stopped at the leaving for airport because of account balance ( credit card was supposed to be linked)  Stateroom key card not working, it took long time and many calls to get fixed. Medical center staff behave careless once visit for kids bumping in head at pool.

Cabin / Stateroom
fine. not as good as other Norwegian cruise ships
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining

Was this review helpful? 5

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top