Norwegian Epic Cruise Review to Europe - Western Mediterranean

Purser

Experience
4-6 cruises

Review
1

Helpful Votes
5

2 out of 5

unexpected bad customer service on Epic after cruising with other Norweigian ships

Sail Date: November 22, 2015

Reviewed: 1 year ago

Traveled As: Family w/young children

Room Type: Balcony

Stopped at the leaving for airport because of account balance ( credit card was supposed to be linked)  Stateroom key card not working, it took long time and many calls to get fixed. Medical center staff behave careless once visit for kids bumping in head at pool.

Cabin / Stateroom
fine. not as good as other Norwegian cruise ships
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining


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