Norwegian Epic Cruise Review to Europe - Western Mediterranean

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Norwegian 7 day Mediterranen cruise

Sail Date: November 04, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

This was our 18th cruise,we have been on most all of the major cruise lines even Norwegian 16 years ago,as of now this will be the last time we use Norwegian....

 Let's start with the room design,worst I have ever been in,no  privacy whatsoever. While cruise ships bathrooms are well known for being small most do offer a much higher level of function and privacy,I don't like the fact of having to shave and finish getting ready in the middle of the bedroom that's where the sink is....our room steward was great.

Worst service we ever had in the main dining room and food not any better,we did find one of the secondary restaurants that the food was better,and service also.Be prepared if you go to the specialty dining restaurants we paid $29.95 per person for one of the  specialty restaurants which thay added on 18% gratuity a 10% value added tax and thay had a place on the bill for more  gratuities  and we have already paid $180 in prepaid gratuities our 59$ dinner came to 79 dollars..

 We have also never been on the ship where you've had to pre-book all your entertainment  there are too many people on that ship so they can't handle open seating which most cruise lines do.

I will say thay kept the ship very clean and it is nicely decorated,the  itinerary was wonderful but in general the service was terrible and the food not so good and it feels like they're trying to ding you for every thing thay can...



Cabin / Stateroom
Room steward was great the room terrible
Embarkation and Disembarkation
Ship Quality
Room worst design ever
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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