had to fight for refund

Norwegian Epic Cruise Review to Europe - Western Mediterranean


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
13 Night Iberia & Western Mediterranean (Southampton To Barcelona)
Sail Date: October 19, 2015
Ship: Norwegian Epic
Cabin Type: Suite
Cabin Number: 17021
Traveled As: Couple
Reviewed: 1 year ago

Ship looked great after dry dock, food was pretty good, but spent most of my vacation fighting for a refund that I was told would be on my account the first day of sailing. Even though I had an email from ncl guest relations with amount and when I would receive it. Too many problems with ncl to ever think of cruising them again. Jonathon my butler was wonderful along with Diana epic Club . They are the only 2 workers that truly stuck out to me.

Food and Dining

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Cabin / Stateroom

5 out of 5
3 out of 5
5 out of 5
5 out of 5
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