Norwegian Epic Cruise Review to Europe - Western Mediterranean

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Votes
3

5 out of 5

Great Cruise and Awesome Staff

Sail Date: June 21, 2015

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Balcony

When we went on our cruise the staff was excellent.  They went above and beyond to make sure we were well taken care of.  Our housekeeper did a great job cleaning the room and making checking back to make sure we didn't need anything.  All the staff made sure our every need was met.  They worked very hard to ensure that we felt pampered on our vacation.

Food and Dining
Service and Staff
Entertainment
Children's Programs
Onboard Activities
Destinations and Excursions
We paid 200.00 per person and our ride never showed up. We weren't alone there were several other people complaining. We had to catch a bus and try and track down our tour. The tour did not apologize or offer an explanation and they did not offer to discount or refund the price we paid. After we got back we heard other couples complaining that they did not get to go on the tour
Ship Quality
Embarkation and Disembarkation
Cabin / Stateroom
Housekeeper did a great job


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