Norwegian Epic Cruise Review to Transatlantic

Contributor Level: Purser

2-3 cruises


Helpful Votes

4 out of 5

wester carabian

Sail Date: April 12, 2015

Reviewed: 2 years ago

Traveled As: Family (older children)

Room Type: Inside

The cruise had its flaws but for the most part we did enjoy ourselves The biggest disappointment can when we boarded the ship to find out that the one act we came to see was no longer there and it was one of the reason we choice to go on that cruse. The web page showed the blue man group for the week we were to travel. With that being said we did enjoy the shows that were on the ship but it was not that same.

some of the staff were very rude and did not try to help us when we were unsure what to do the kitchen director I believe is what he is called was very rude to his staff and never once smiled at any one. when talking to our fella that cleaned our room I found he did not seem to want to get to know you or make you feel very comfortable  like when we traveled on the dawn the guy got to know our names and did extra little things in our rooms to make us feel welcomed. 

the staff that did the entertaining were a joy to be around they made us laugh the epic has a good group of people there they are in the right line of work as you could tell they enjoyed there jobs.

the shore excursions were great but wish we had a few more hours at each port so we would not feel rushed

the food was good but it seemed to be the same stuff being served ever day except for the last night.

I would go on it again now I know what to expect but I liked the Dawn the best every night different food people who got to know you better and really good shows that you would want to see over and over again


Ship Quality
Food and Dining
needed differnt thinks each night cause eating the same stuff every night gets boring
Service and Staff
they did not seem happy at there jobs except for the staff that hosted the games and acctivities
activities were go but shows were much to be desired
Children's Programs na
Onboard Activities
lots to choice from and that staff hoasting were great
Destinations and Excursions
good weather and good memories
Cabin / Stateroom
the room is a good size for two people but make sure it stays clean as the staff are not careful and they might break something and not say anything
Ocho Rios, Jamaica
we did the bob marley tour it was great had a great time and great guide
George Town, Grand Cayman
again we did two places but found not enough time to slow down and enyoy all it had to offer
Cozumel, Mexico
did one tour and shopping good time
Miami, Florida
stayed three days when we got back on south beach
Funchal, Madeira na
Barcelona, Spain na


the itinerary were go once we started getting them in the right language as they thought all Canadians spoke French, lol. the programs are a good way to set up an itinerary for the day other wise you will not get to see any thing as you need to be early and get in to the lines before they fill up.

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