Staff Issues

Norwegian Epic Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: April 05, 2015
Ship: Norwegian Epic
Cabin Type: Inside
Cabin Number: 11519
Traveled As: Singles/Friends
Reviewed: 2 years ago

The studio room is fabulous and the food was superb, but the staff was not on their game at all. They were not prompt with anything - I actually had to remind them that I was on vacation and shouldn't have to ask more than 3x to fix something broken (my cabinet broke at least 4x while I was there). They also will give you a hard time when you request your sheets to be clean. If you need directions, good luck! The staff will point "go there" and you are still wondering where "there" is.... Lazy staff... Poor experience. 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5
5 out of 5
3 out of 5
5 out of 5
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