Poor Experience After 9 Cruises on Norweigian

Norwegian Epic Cruise Review to Caribbean - Western

Experience: 7+ cruises
Review: 1
Helpful Votes: 6

Overall Rating:

2 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: April 05, 2015
Ship: Norwegian Epic
Cabin Type: Balcony
Cabin Number: 14011
Traveled As: Family (older children)
Reviewed: 3 years ago

Blue Man Group was a big reason that we booked this cruise and they were not performing on the ship, despite the fact they were advertising for it during the cruise!!!!  Way too many people on the ship led to very poor food.  We have cruised Norweigian almost exclusively since trying all the cruise lines and this food was by far the poorest of any cruise we had taken.  No variety from day to day, same selections in the same spots at the same times the entire cruise.  Very disappointing, we had a good time but I would never go on another large Norweigian Ship again.  The last comment I would make is that it seemed like everything on the ship was "extra", from the cover charge on the Ice bar, to Cirque show costing $40 to having to make reservations for anything that you wanted to do because of the massive amounts of people sailing with you.  The people also outnumbered the staff significantly, could not get drinks or service easily.  The line for guest services was "normally" around an hour.

Food and Dining

1 out of 5
Too many people to create fresh food, no variety from day to day. Same thing every day.

Onboard Activities

3 out of 5
Lines were over and hour for every activity, slides were closed quite a bit.


3 out of 5
Performers were great but had to make reservations for every event and could not see that far in advance, so missed a lot of activities.

Children's Programs

5 out of 5
Normal Norweigian great kids care...

Service and Staff

3 out of 5
Too many people for staff to serve, could not keep up.

Ship Quality

3 out of 5
Not as pretty and open as I had imagined for such a large ship.

Cabin / Stateroom

5 out of 5
Lack of space to put away clothes, but other than that it was great.

Ship Tip

I would not take this cruise unless you really like crowds and queue lines.

5 out of 5
5 out of 5
3 out of 5
There were 8 ships in port and we could barely walk around there were so many people.
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