Epic review

Norwegian Epic Cruise Review to Caribbean - Western


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 11

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: January 18, 2015
Ship: Norwegian Epic
Cabin Type: Balcony
Cabin Number: 8024
Traveled As: Couple
Reviewed: 2 years ago

The cruise itself was good -- however the ship itself being 4 years old appears  rundown. Our cabin door was stuck, the hairdryer holder was broken, the carpet needed cleaning, The mirrors were dirty, the wood work hat pieces missing and dirty.  All in all the cleanliness left a lot to be desired it is no wonder that the cruise lines are experiencing illnesses. When I compare the NCL Star to the Epic, there is no comparison -- The star is an excellent absolute clean ship.  The Epic staff does not seem to be well motivated or led to do their tasks.  To me it appeared to many crew members standing around around doing nothing. The door leading to the balcony not only was stuck but also had rust on the bottom.   

Food and Dining

5 out of 5
Food was varied and well prepared

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5
For most part okay but directionless

Ship Quality

1 out of 5
Bad --- reason listed

Cabin / Stateroom

1 out of 5
quite dirty had to clean counters, tablet where the coffee pot stood,

Ship Tip

It seems they are running this ship into the ground -- should clean it and make it sparkel

3 out of 5
5 out of 5
Waterfall great -- ride 'highlights' sucked
5 out of 5
Trip out into ocean great
5 out of 5
Had a wonderful time
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