Norwegian Epic Cruise Review to Caribbean - Western

Contributor Level: Third Mate

7+ cruises


Helpful Votes

3 out of 5

Epic review

Sail Date: January 18, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

The cruise itself was good -- however the ship itself being 4 years old appears  rundown. Our cabin door was stuck, the hairdryer holder was broken, the carpet needed cleaning, The mirrors were dirty, the wood work hat pieces missing and dirty.  All in all the cleanliness left a lot to be desired it is no wonder that the cruise lines are experiencing illnesses. When I compare the NCL Star to the Epic, there is no comparison -- The star is an excellent absolute clean ship.  The Epic staff does not seem to be well motivated or led to do their tasks.  To me it appeared to many crew members standing around around doing nothing. The door leading to the balcony not only was stuck but also had rust on the bottom.   

Ship Quality
Bad --- reason listed
Food and Dining
Food was varied and well prepared
Service and Staff
For most part okay but directionless
Onboard Activities
Destinations and Excursions could have included an other stop easily
Cabin / Stateroom
quite dirty had to clean counters, tablet where the coffee pot stood,
Miami, Florida
Ocho Rios, Jamaica
Waterfall great -- ride 'highlights' sucked
George Town, Grand Cayman
Trip out into ocean great
Cozumel, Mexico
Had a wonderful time


It seems they are running this ship into the ground -- should clean it and make it sparkel

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