Food was skimpy and not very good

Norwegian Epic Cruise Review to Caribbean - Western

Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: January 18, 2015
Ship: Norwegian Epic
Cabin Type: Inside
Cabin Number: 13078
Traveled As: Family (young children)
Reviewed: 3 years ago

We had many problems at the buffet, including coffee and other beverages being out most of the time.  The food was not warm on the buffet or in the dining rooms, and was very disappointing.  Our cabin was the smallest we had ever been in, and we have been on most cruise lines (more than 20 cruises).  We had to pay nearly full price for our infant daughter, though she did not eat anything and our room was not bigger to accommodate the extra person.  The disembarkation process was totally unacceptable--we waited in line over an hour to disembark--we have never had such a poor experience.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


3 out of 5
Loved the Blue Man group

Children's Programs

3 out of 5

Service and Staff

5 out of 5
Our cabin steward was the best. Other service was poor.

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
The smallest we have ever been in. The TV was so small we could not watch a movie.
5 out of 5
3 out of 5
Very dirty and we were taken advantage of by a cab driver who really overcharged at $5 per person for a ride downtown, which turned out to be 1.5 miles from the ship.
5 out of 5
Loved Charlie's bar with the swings
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