Norwegian Epic Cruise Review to Caribbean - Eastern

Contributor Level: Third Mate

2-3 cruises


Helpful Votes

2 out of 5

was not the family experience i had.hoped for

Sail Date: November 30, 2013

Reviewed: 3 years ago

Traveled As: Large Group

Room Type: Balcony

For starters, the 24 hour buffet was a joke. The only portion opened 24 hours was a very small buffet outdoors with not a good variety at all, nachos, hot dogs, hamburgers and pizza every night, I can get this at home. didn't like what was on the buffet then you could order room service, if you were okay waiting an hour and a half if they even answered the  phone at all. The.morning we docked back into Miami I took my children up to eat breakfast at 8am and everything was shut down, so we had to wait on our shuttle to take us to bayside and it was almost noon before I was able to feed my kids. On night 4 of our cruise we were on the pool deck at the white hot party and our ship did a 45 degree tilt each way 6 times. This terrified my children who have never cruised before. We never heard anything from the captain that night, we were left completely confused and scared. The next morning he apologized and called it a technical error, sorry but that doesn't help the fact none of my children could sleep that night in fear of the boat tipping. We then had to find out from another staff member that in fact.the.stabilizer on the boat went out. This boat is only 3 years old!! The only thing that made our trip worth it was the.staff in splash academy and.our house keeper who were all fantastic. And the main dining rooms were awful!! I was norweign if I booked a show at 7 and made dinner reservations for.5:30 I.would have plenty of time. Yeah right!! It took 2 hours every night to eat (even when the dinning rooms were almost empty) and the food.was always cold. I will NEVER cruise with Norweigan again!!!! It's back to royal Caribbean for me.Angry

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
splash academy staff and housekeeping were awesome!
blue man group was th only good show
Children's Programs
Onboard Activities
Destinations and Excursions

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