Service is poor at best.

Norwegian Epic Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

2.0 out of 5
Verified Review
invalid-33450
Sail Date: November 23, 2013
Ship: Norwegian Epic
Cabin Type: Balcony
Cabin Number: 9291
Traveled As: Family (older children)
Reviewed: 3 years ago

Ship was nice but almost to big. Lack of pool space was amazing. Had problem with the locking mechanism on our balcony room door. Stuck in room on and off for 2 days. Finally fixed the key reader but lost 8 hours of time in doing so. Service was disapointing at best. We have cruised with Carnival twice before and they blew this company away as far as service goes.Never again!

 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5

Ship Tip

Don't do it!

3 out of 5
3 out of 5
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