Horrible services

Norwegian Epic Cruise Review to Europe - Western Mediterranean

Experience: 7+ cruises
Review: 1
Helpful Votes: 10

Overall Rating:

1 out of 5
Verified Review
7 Night Western Mediterranean (Barcelona Roundtrip)
Sail Date: June 02, 2013
Ship: Norwegian Epic
Cabin Type: Inside
Traveled As: Large Group
Reviewed: 4 years ago

This is the worst cruise that my family and I have been on. We have been on many cruises but this is the worst. Before booking our vacation, we were going to book our mediterranean with Royal Carribean , but decided to try Norwegian this time. Not all your staffs were that bad, but we experience with multi times with one of your staff name Everlynn Woo for our everning dinner. Our group have 12 people, therefore we have to waited for our table, but by the time that you have our table ready she was rushing us to be seated. While we were waiting my girlfriend decided to have her family photo taken with the photo stand. MS Woo, was rude and very impatience with us. I have never been treated by any staffs with other cruises all those years. By the way my girlfriend family, this is their first cruise and they have the worst terrible experiences. They will never cruise again because your services and food!!!!!

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Restaurant food are ok and services are terrible!!!!
Buffet staffs are very lazy!!!!!

Was this review helpful? 10

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top