Norwegian Epic Cruise Review to Caribbean - Eastern

Contributor Level: Purser

7+ cruises


Helpful Votes

1 out of 5

Worst experience

Sail Date: November 03, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Balcony

Pros: The shows were awesome, three water slides

Cons: the food was awful, the staff was absolutely rude, the layout of the room, you knew you were on the ship with 4500 people

Pros: Entertainment

Cons: The worst customer service in my life

Recommends Norwegian Epic? No.

Ship Quality
It was not designed for 4500 people and we were not full. There were hordes of people everywhere. Only three small pools!!
Food and Dining
You have to pay to eat at a specialty restaurant for a good meal.
Cabin / Stateroom
Whomever you are with, will see you naked. You walk into the bathroom and the shower is a clear, but somewhat cloudy piece of glass. Beds are hard as a rock and short.
Service and Staff
I have never been treated so rudely.

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