Nice ship, AWFUL service!

Norwegian Epic Cruise Review to Caribbean - Eastern

Experience: 7+ cruises
Review: 1
Helpful Votes: 10

Overall Rating:

1 out of 5
Sail Date: February 01, 2012
Ship: Norwegian Epic
Cabin Type: Inside
Traveled As: Couple
Reviewed: 6 years ago

The ship is nice and has lots to do, but the service was terrible and most crew that I encountered were rude! Four out of 7 nights, we had rude, dry waiters who neglected us most of our dinner. Also, almost every time we used the public restrooms, they always smelled like a sewer, even if they had just been cleaned. One thing the ship really had going for it was great entertainment

Food and Dining

1 out of 5
Every meal we ate on board, we had to send at least one thing back that was either overcooked or because it tasted awful


5 out of 5
Great entertainment! Blue Man Group and The Second City comedy group were really excellent

Service and Staff

1 out of 5
Rude waiters, unhelpful staff

Ship Quality

3 out of 5
Although ship was large, the layout was awkward, making it feel smaller than it truly was

Cabin / Stateroom

1 out of 5
Cabins were small and awkwardly laid out, and our steward only made up our room 2-3 times the whole trip

Pros: Ship and amenities

Cons: Service and food

Recommends Norwegian Epic? No.

Was this review helpful? 10

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