Norwegian Epic Cruise Review to Caribbean - Eastern

Deck Hand

7+ cruises


Helpful Votes

1 out of 5

Nice ship, AWFUL service!

Sail Date: February 01, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Inside

The ship is nice and has lots to do, but the service was terrible and most crew that I encountered were rude! Four out of 7 nights, we had rude, dry waiters who neglected us most of our dinner. Also, almost every time we used the public restrooms, they always smelled like a sewer, even if they had just been cleaned. One thing the ship really had going for it was great entertainment

Pros: Ship and amenities

Cons: Service and food

Recommends Norwegian Epic? No.

Food and Dining
Every meal we ate on board, we had to send at least one thing back that was either overcooked or because it tasted awful
Cabin / Stateroom
Cabins were small and awkwardly laid out, and our steward only made up our room 2-3 times the whole trip
Service and Staff
Rude waiters, unhelpful staff
Ship Quality
Although ship was large, the layout was awkward, making it feel smaller than it truly was
Great entertainment! Blue Man Group and The Second City comedy group were really excellent

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