Will not sail NCL again
Norwegian Epic Cruise Review to Caribbean - Eastern
Sail Date: March 12, 2011
Ship: Norwegian Epic
Cabin Type: Balcony
Traveled As: Family (older children)
Reviewed: 7 years ago
Review SummaryThe Epic is a large cruise ship. However, NCL chose to pack as many people as possible onto the ship without increasing the common areas. The service is mediocre at best. Everything is extra. For example; It cost us $100 extra for the four of us to eat at the steakhouse, Cagneys. When you get there, they ask an additional $10 for the "chef selections". Circ de Solel is in a very small venue ( and its extra (which includes a so so meal) and its not nearly as good as what we have seen on other ships. There are only 5 hot tubs for 4000 people. The pools were very small- the pool in the adult area was about the size of a bathtub. The drinks are very expensive: 11$ martinis and $9 glasses of wine. When i asked for a wine steward or recommendation for wines to order, they looked at me as if i were crazy. The wine list had 14 bottles on it but I saw a bunch of bottles in an area on the side of the dining room. When i asked about those bottles i received answer: A $70 bottle of Far Niente was going for $250! there is no atrium on the ship; instead you have to pass through the casino ( it was huge of course) to get anywhere. Room service is horrible-it took very long and there were very few items. And they charge for pizza. There was no continuous pizza/hot dog/hamburger service by the pool.
On a positive note, our room steward was excellent. The room itself had lots of storage and adequate room ( we had a deluxe family balcony - 2 adults and 2 children). Blue man group was amazing. Also, on the "lobster night" in the main dining room the lobster was unlimited and very good.
In conclusion: We will never go on an NCL cruise again
Food and Dining
Service and Staff
Cabin / Stateroom
Ports of Call
Pros: Blue Man Group
Cons: Everything is extra-nickel and dime the whole cruise