Did not live up to the hype!

Norwegian Epic Cruise Review to Caribbean - Eastern

Experience: 2-3 cruises
Reviews: 2
Helpful Votes: 12

Overall Rating:

2 out of 5
Sail Date: January 01, 2011
Ship: Norwegian Epic
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 7 years ago
I was really looking forward to this ship for our 10 yr anniversary. Was let down upon immediate arrival, went to O'Sheehan Pub for lunch while the rooms were getting ready. It was so crowded and dark, we felt so closed in. Our food was mediocre, mozz sticks hard and cold, spinach dip was like soup and sandwiches ok. The second we opened the door to our room, it reeked of cigarette smoke. Went to use the toilet and there "brown" spots on the seat and red sticky juice in sink. Since husband is ashmatic, we requested another room but one was not available so an air purifier was brought which helped. Couldn't use balcony though due to smokers on both sides. Decor of buffet appeared outdated with cheap plastic flowers and food was unappealing, a lot of curries and european dishes, oh burgers & hot dogs, too, blah! Liked the fact they had two free dining rooms but did not like that they had the same menu, vey uncreative. Would not mind paying for Teppanyaki and Shanghai but $25 and $15 for restaurants that I have on every corner. Cagney's was a great treat! Went to Taste almost every night and never had bad meal. Cirque du Soliel was great, worth the $$, food was so-so, bit overdone. Blue Man Group, Legends, Howl at the Moon, and Second City good entertainment. Had bowling, arcade games, air hockey, movies in room, all extra!!! No thank you! Sundeck mostly smoking and unavailable unless you get a chair under roof or in the hi-winds where you can't even turn a page of your book! Plus, staff does not adhere to 30 chair hold rule. Lines for slides were not as long as expected and they were a blast! Most staff a little snappy and short. Rooms very tiny and the bathroom situation while spacious was not pleasant. Our room steward was not very attentive. We constantly had dirty glasses and wrappers still laying around after he visited. Finally, on TWO occasions, I collected all the trash around the cabin and put it in the sink! Thankfully, he threw it away. Someone else we met had the same problem! It seemed like I waited on elevators most my time on the ship. Had to take stairs half the time. This was common complaint amongst guests. The ship was also missing a lot of outdoor space. Overall, I was disappointed with the ship. I guess I had higher expectations but after speaking to other guests on the ship, I was not the only one!

Food and Dining

3 out of 5
Good amount of dining choices, all speciality restaurants were good, would like more free choices, or make the speciality restaurants less expensive.


5 out of 5
The venues were the best! The activites could have faired a little better. Typical cruise shows would have like to see more variety and more night life!

Children's Programs

5 out of 5
Did not bring our toddler but he would have enjoyed all the Nickelodeon activities. However, we will never him bring because of all the smokers

Service and Staff

3 out of 5
Majority of staff were nice not overly but nice. Did come across several snappy staff memebers.

Ship Quality

1 out of 5
Poor layout on sundeck, not enough space for 4000+ ppl to sunbathe! Need more elevators, outdoor space, decor appeared a little tacky not modern like I expected.

Cabin / Stateroom

1 out of 5
Small, smoky, did not look like a room on a 7 month old ship, stains on carpets, lack of privacy in bathroom

Pros: The freestyle cruising, Taste restaurant, Blue Man Group, slides

Cons: Smokiness, additional charges for almost everything, small rooms

Recommends Norwegian Epic? No.

Was this review helpful? 12

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