second rate company with a new ship

Norwegian Epic Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

2 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: December 25, 2010
Ship: Norwegian Epic
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 7 years ago
Poorly organized; can't handle the crowd; food mostly mediocre, except for a few meals; employees not knowledgeable and seem overwhelmed; everything broke at one time or another, including all the elevators and the toilet in our stateroom

Food and Dining

3 out of 5
spotty; steak house overrated; Christmas eve dinner a disaster


3 out of 5

Service and Staff

3 out of 5
many nice employees but poor training

Ship Quality

1 out of 5
poor design in some places: bottlenecks in certain public places

Cabin / Stateroom

1 out of 5
the sink IN the bedroom area? who designed this mess?
1 out of 5
tourist trap
3 out of 5
Mayan ruins excelent
3 out of 5
not much interesting here

Pros: the bread and iced tea

Cons: everything else

Recommends Norwegian Epic? No.

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