Norwegian Epic Cruise Review to Transatlantic

Deck Hand

7+ cruises


Helpful Votes

2 out of 5

A mixed review

Sail Date: June 01, 2010

Reviewed: 6 years ago

Traveled As: Couple

Room Type: Balcony

Long line to board, 5 hours to disembark, overbooked venues, and incredible lines. There is NO library, after hundreds asked for it, they gathered up about 50 books and ran a lending operation in the bowling alley. With only 2 banks of elevators, it was a long hike to go anywhere. The trivia was good, but the venues were overcrowded for the hundreds that attended. There were no lectures, talks, demos.

Pros: Cirque Dreams, Trivia

Cons: layout, restaurants and constant queuing for everything

Recommends Norwegian Epic? No.

Ship Quality
Food and Dining
The food in Manhattan and Taste was the same and OK. That seemed to be the consensus, not great, but OK. After 3 nights we had hit all our favorites and the changing portion was uninspiring. Service in Manhattan was slow and not very accurate. Taste was better. They share the same galley, and Taste is closer. One breakfast we were seated by 8:20, coffee was served, we ordered and we were directed to a buffet for danish, cereal and fruit. 45 minutes later we next saw the waiters as food began to arrive not even the offer of coffee refiles. A number of things were not correct and had to be replaced. Then second round of coffee. At 9:50 we left while our table mates were getting the second cup of coffee. The food at Cirque was ok as was Modern Brazilian restaurant. But they kept offering chicken and sausage ant it was 1 1/2 hours before we got filet and sirloin.
They overbooked Cirque so folks were disappointed. That show was Terrific! Amazing costumes. Legends in Concert was very good. Blue Man was dumb, loud with flashing lights the intensity of stun grenades. Wonder why the paint was flying into the first three rows of lovely beige plush seating? Wonder who decided to feature the Legends on the fantail at 9:30PN on a North Atlantic crossing. The dueling pianos were really good and in the right venue and time slot. Second City was good too. Bliss Lounge was a nice retreat, and the footprints in the poly around the bar are a hoot, but the three lanes of bowling make for a noisy distraction. The Epic theater is nice looking, but, although the largest venue, it accommodates less that one sixth of the passengers at a time. No library and no events (other than trivia) to appeal to the mind. The movies were held on the lovely widescreen in the atrium, but it was hard to concentrate with the constant casino noise and bar chatter.
Cabin / Stateroom
The cabin had lots of convenient storage, but the split bathroom facilities just inside the cabin door with only translucent plexy was awkward for even a long-married couple, no privacy, no place to duck if there was a knock while you were dressing. The sink is shallow and water often splashed out onto the counter. The beds were comfortable. The designer of the room should have lived in a mockup for a week. The beds were made in the morning, but "turndown" consisted of fresh towels and drawing the drapes.
Service and Staff
Most all of the crew was cheerful, friendly and tried to do the job. Cruise directors teams was unfailingly pleasant and cheerful, even in trying situations. Bar staff was always ready to serve, yet unobtrusive - just right.
Children's Programs
Seemed to be well done - staff there was great.

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