Norwegian Cruise Line nightmare
Sail Date: December 01, 2007
Reviewed: 6 years ago
Traveled As: Couple
Room Type: Oceanview
The gym is the size of a family living room, for 1700 people.
The only thing they were interested in were venues that created revenue. They was a dearth of speakers to tell you about the ports, but half the ports were eliminated due to a crash with a barge that cut four days off the cruise, and stranded us in Ureguay. The company refunded a small portion of the cost of the trip, but I was very unhappy as were at least 800 other passengers who sent letters of complaint to NCL in Miami.
Pros: Well trained staff
Cons: Hostile ship management and disregard for clients problems.