Norwegian Dream (RETIRED) Cruise Review to Cruise to Nowhere

Deck Hand

Experience
7+ cruises

Review
1

Helpful Votes
8

1 out of 5

nightmare cruise

Sail Date: May 09, 2008

Reviewed: 6 years ago

Traveled As: Couple

Room Type: Oceanview

wait time at port was over 2 hours, 2 lines, latitudes, and first timers...the first timers actually got on before us. went to super at 6 :30, the italian resteraunt, we were told next seating was at 8:45, we saw lots of tables vacant, we were told they had tables but not enough help. went to the casino, my husband and 3 others waited over one hour to be paid off, 1 person was working, fixing machines, paying off etc. i ordered a coke at the bar...went to pour coke int0 the glass and noticed lipstick stains on the rim...went to the bar to exchange glass bartender could not find a clean glass...he went in back and cleaned the one i had...had breakfast the next morning....waited over an hour to be served...and my toast was cold...we overheard waiter telling a talble of 6 that they did not expect the crowd....all we heard was complaints even from travel agents. one person had been on 32 cruises and said this one did not even come on the bottom... portions of food was small....menu was not good....this actually was a trial to see what the ship was like going to bermuda...we have been on the majesty to bermuda 5-8 times. the dream had bigger staterooms but overall service, size etc was well below the majesty. we really felt bad for people who have booked the boston bermuda ...oh another thing....i bought a carton of cigs, and a shirt and had to pay duties and taxes on them....i guess they decided to do this the last minute,,,we were told because we did not go to a port we had to pay the duties and taxes...this was a cruise to nowhere...lastly...boat drill was a joke...there were not enough life jackets so people just walked away...good thing we never encountered an emergency. this was the ship the dream.we sailed on a 3 day cruise to nowhere out of boston on may 9-11...i do not reccomend this ship.

Pros: size of the room

Cons: food, service, cleansleness

Recommends Norwegian Dream (RETIRED)? No.

Service and Staff
not happy crew...i think because they were overwhelmed with work,,,not enough help, this is in all departments....bar, casino, restaurants, staterooms...i am curious as to how they were staffed for this cruise.
Ship Quality
not a clean ship...we never saw our stateroom attendents, only thing good was the size of the room. it had a small couch near the window...the ty was really old....we never had a room service menu, or the sheets you could order from...but we never saw our stateroom attendent so we could not get one.
Food and Dining
very small portions.....when we finally got to eat in the italian restaurant we ordered veal cutlet....we got this huge plate with a mini cutlet in the center and nothing else....not presented very well...breakfast was horrid,,,to my overcooked cold eggs to my frozen toast....and we waited over an hour.....it was clear they were understaffed.
Entertainment
Cabin / Stateroom


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