Norwegian Dream (RETIRED) Cruise Review to Caribbean - Western

Deck Hand

4-6 cruises


Helpful Vote

3 out of 5

Not the best - but a good value for $$$

Sail Date: January 06, 2007

Reviewed: 9 years ago

Traveled As: Family w/young children

Room Type: Oceanview

I did put down that I recommend this ship as I felt that we got our money's worth for what we paid. But after having been on Carnival, Princess and RCI I felt that they didn't compare.

First the pros: We LOVED our room - an ocean view with port holes. It made the room feel huge and travelling with a 4 year old and 19 month old - more room was nice. We also had an excellent cabin steward. He was a huge blessing on and off the ship when we ran into trouble getting our stroller off the tender. We also really enjoyed the hot tubs, free ice cream and that the other guests were family friendly. Other cruises we've been on have been nice but less family friendly.

Cons: Disorganized mainly. Everyone was friendly but for the most part disorganized. For instance in Cozumel my husband and 2 younger daughters came back on the ship after we left the beach (Mr. Sancho's - excellent beach) while my older daughters and I shopped. That night at dinner they called out my husband and baby's name. I called reception and they asked if they were on the ship. Yes. OK we didn't have them swiped in they said - well what about my 4 year old? She came on with them. They had her. The next morning they called our cabin to make sure I was on.

Freestyle dining - in theory it was nice. The food was good and the service for the most part very nice. But we had a hard time making reservations. The reception desk would say call the restaurant and they would say call the reception desk. And for EVERY reservation I made I asked for a highchair yet we had to wait every night for a high chair at least 20 minutes. At the Trattoria it was worse. On other ships with traditional dining they recognized our family needs right away and met them every night so it was hard not to compare.

Another issue was our safe. We couldn't get it to open so we could reset it. IT took a day before someone came and looked at it. My mother and older daughters were in a room down the hall. Their room only had 2 life jackets. She called reception and asked for a life jacket 3 times and never got one.

All in all we are glad we went but right now we're not sure we will ever sail with NCL again.

Pros: Cabin Steward - Humberto!

Cons: Freestyle Dining & Very disorganized in many areas

Recommends Norwegian Dream (RETIRED)? Yes!

Ship Quality
Again for the value it was very nice. The only thing we didn't like about the ship itself were the small elevators.
Food and Dining
I thought the food was very good and comparable to other cruise lines.
Cabin / Stateroom
Very pleased with our ocean view room.
Service and Staff
Our room steward was exceptional and most of the wait staff VERY friendly and helpful.
Children's Programs
They seemed very friendly and caring. My 4 year tried it the first day but we didn't make her go back when she asked not to. She can be shy so we attributed it to that.
Cozumel, Mexico
Ah we love Cozumel. We like to go to Senor Sanchos free beach and eat and drink and swim and rent jet skis. We went to Senor Frogs in the afternoon before we did some shopping.
Don't Miss: Senor Sanchos - Free Beach
Progreso (Merida), Mexico
Hmmm...well the beach itself was very nice but bad weather had the ocean really gross. But it was nice enough.
Belize City, Belize
We really dislike Belize. This is the 2nd time we've been there and being hounded and harrassed by the locals (sexual innuendos to my teenage girls and constantly asking me to braid my daughters hair) was harrowing. We travel so we know what it can be like - but so far we have found NOTHING even slightly worth getting off the ship for. My 16 year old bought a nice juicy knock off purse in the shops by the pier.If you tender in and you have a family I suggest you stay inside the pier area and not go downtown.
Playa Del Carmen, Mexico
Ummm can this really be considered a port since you can only get off if you do NCL's shore excursion since its less than a 2 hour stop?

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