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3221 Norwegian Dawn Reviews

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I expected more on NCL by margenemeth

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Dawn / Destination: Caribbean - Western

I had high expectations for an NCL cruise, it was supposed to be so much better than Carnival. NCL was more expensive, for everything. You are not allowed to bring on any water or soda like Carnival allows, and the beverage packages are pricey. They seem to want to nickel and dime you for everything. I was not impressed with the food or service on NCL. There was an issue with the cabin safes, over 100 cabins did not have a working safe, this was a known condition and cruisers should have been notified beforehand that there was an issue. Cruisers were told they could place their valuables and cash in the pursers office, which would have meant a long wait in line each time you needed something. Then they were told to go to the shipboard stores and purchase a lock, only they did not sell locks. I was one of the lucky ones to have a working safe, but it was not attached and fell off the shelf when I opened it, just missing my foot. Maintenance did come in and secure the safe by the end of the second day, so I was able to use it and share it with the people I was cruising with. Due to the weather being so bad We really only had two good port days, this was not NCL’s fault but disappointing none the less, a seven day cruise were five of those days are at sea is pretty boring.

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4.9

Great cruise by TammyCDN

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Dawn

Great cruise even though weather didn't co-operate

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Good vacation! by protouchwfc

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Caribbean - Western

Is was our getaway vacation after the difficult year we had. The weather didn't cooperate half way through the cruise, but on the cruise ship we still had fun. This was not our first cruise, so we knew what to expect. Some of the crew seem to be newly haired and still learning but they did ok. One complaint would be very slow service in the main dinning room. But by the end of the cruise they got a bit better. Also, even though they had a dress code for the main dining room it was not unforced. People were dressed very sloppy, wearing shorts, t-shirts and flip-flops that we wouldn't wear even to the garage sale. The wine steward Emilio was very polite and even though they didn't have variety of wines that were listed on their drink menu, Emilio did his very best to make the guests happy. The spa staff was also good and we had the best manicure in years from the highly professional manicurist Nasrin, who was also the sweetest person you can ever meet. The excursion staff was very organized and we got immediate refund for the excursions cancelled due to bad weather. We choose Norwegian shuttle service from and to the airport which we would highly recommend. To sum it all we'd say that we will remain loyal to NCL and

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1.9

Worst Cruise I have ever taken! by ChrisGiordanoPhoto

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Caribbean - Western

Norwegian has been recommended to my wife and I over and over by family and friends. We have previously traveled on Carnival (4 cruises), Royal Caribbean (10 cruises) and Disney (2 cruises). Traveling on this Norwegian ship was the worst mistake we have ever made, in terms of traveling. Check-in at the port was good. We are from Tampa so we go out of this port quite a bit. Unfortunately our issues started after we walked on board. Upon arriving to the floor our room was on, we were greeted by a rushing staff member who almost tripped over us. No apology or anything. Then as we enter the room the smell of poop was throughout the entire room, thankfully we brought some air freshener spray! As we started unpacking some of our things we went to put our cash, passports and such in the safe to find that our safe was drilled out and did not work. We went down to the front desk and they didn't seem to care 1 bit. They were telling us that there was nothing the could do but they could store our things for us and that if we wanted to access it we would just need to come back to the front desk. Why in the world would I want to leave all of our valuables and travel documents with the front desk and wait (the lines were long the entire cruise) every time I needed to go into port? That was the start our our trip... Bar Service: If you want to get a drink from ANY bar on board plan on waiting in line for a minimum of 20 minutes to get a drink and if you are on the pool deck, bring shoes because you will be standing on the hot deck for a while. Constantly my wife and I would just stand at the bar waiting, new guest would walk up at the right time and get there drinks but the many guests waiting for service go unnoticed. Buffet: greasy, greasy, greasy, tasteless food and workers who could careless about cleaning the bar off and making sure the food is fresh and not crusted over. And if you ask for something that is empty plan on being ignored or just blown off. EVERYDAY! Sit Down Breakfast, Lunch and Dinner Service: Plan on being in the dining room for AT LEAST 1.5-2 hours and missing shows. The service is slow and the food is very sub par. They care more about their presentation of the food than they do the food being hot, cooked correctly and their actual manners. At one point of of the other guests of a table slammed his food down on the table and made a big scene because everything was so bad. Activities on-board: Well there's not a lot unless you want to pay an additional fee and a rather large additional fee at that. Constantly my wife and I were looking for things to do because the activities that we had looked into, we tried to attend but found ourselves leaving halfway through because of the employees seeming that they just aren't happy. The shows on-board were FANTASTIC. That is one good thing I will recommend about this cruise. Attitudes of all employees: During an interview with the captain and administration on board it was mentioned that the staff members work 12 hour days, 7 days a week. This totally explains why 99% of the staff we had interactions with seem to HATE their job and seem like they are completely burned out of doing working. Rain backup plans: 2 days that we were in port it rained and another port was cancelled because of the wind. The cruise director did a HORRIBLE job on creating more activities for everyone since everything was cancelled on shore. In conclusion, I would NOT recommend anyone take this cruise! Maybe other Norwegian Cruises are better but the Norwegian Dawn out of Tampa was, by far, the WORST CRUISE I have ever been on and hope to ever go on. I would suggest everyone go on the Royal Caribbean or Carnival of this ship any day! If you want to enjoy your vacation and enjoy your surroundings, find a different cruise!

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Nice cruise, will pick one of the bigger ships next time, will cruise Norwiegian again, like the free at sea offers. by carconclaire

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Dawn / Destination: Caribbean - Western

We had a good time, family vacation with three adult children

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It was a nice experience by tiffanylsimmons

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Dawn / Destination: Caribbean - Western

Great staff and Garden Cafe had good selections. Cagney's was amazing! Pool small, entertainment was okay. Not enough activities.

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3.5

Interesting trip, won't do it again by jonesltc

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Panama Canal, Central America

ok, but won't do again, the ship does not work on customer service, i.e. steward was non- existant - at least to customers

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3.8

It was enjoyable but attention to detail was lacking by loujones

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Panama Canal, Central America

Good in specialty restaurants but buffet mediocre

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First trip to Panama Canal by vicknick1

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Panama Canal, Central America

We really enjoyed our visit to the canal, but wish there was less cruise line ports with their jewelry, souvenir stores and more true cultural ports of the countries visited.

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Enjoyed the cruise but got a cold 2/3 of the way which put a bit of a damper on things bad buffet by termitex

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Panama Canal, Central America

Enjoyed the cruise overall it took some of the enjoyment out of it getting sick 2 thirds of the way thru but overall was a good cruise I would say the biggest disappointment was in the quality of the buffet thankful the other restaurants were better

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Great Trip by johnrobinson500

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Panama Canal, Central America

Well trained happy crew. Food in the main restaurants was very good.

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3 Comments
4.0

The cruise was mediocre, at best.....with a couple of highlights by wolfgangsloan

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Panama Canal, Central America

Probably won’t do NCL again. Just a personal opinion.

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Good value cruise by isle4girl

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Caribbean - Western

Expecting a small ship experience will not lead to disappointment. The ports are fun. The food is mediocre. The shows are good. Norwegians freestyle is nice. The small ship benefit is there is always room for you, whether a lounge chair, a place at the pool at Harvest Caye, and usually in the dining room.

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2.0

Diappointing by Kjar0906005

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Dawn / Destination: Caribbean - Western

Will not cruise on Norwegian again. Nickel and dime you to death.

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5 Comments
3.5

Not my favorite by sweetp45

Sail date: / Traveled as: Large Group
Ship: Norwegian Dawn / Destination: Caribbean - Western

This is not an adult have a great time ship. Only one pool. No variety in food. My card was billed twice for a drink and I had a drink package

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disappointed in NCL by janicelambertso

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Panama Canal, Central America

Once we went to the cabin we had book 5082. We saw that there was a 3rd bed built into the wall on once side of the bed we were using. We saw no indication from pictures nor had we been told that this room was for 3 people. The first morning, i bent to pick up something that had drooped off my nightstand and smacked my head on the metal frame of the extra bed. I saw stars. Went I went to customer service to see if something could be done, I felt this was a dangerous situation and position for this extra bed; I was told the ship was full and that the extra bed could not be removed. Did I need medical assistance?!! Luckily at that point I did not, other than having a sore head where I had banged it. The next day the safe in our room gave us an error messaged when we went to open it. I called guest relations again, and informed them about the safe and asked if someone could come unlock it. I was told that these safes were problematic and would need to be drilled out. Once drilled, they would no longer work. Crew came in and drilled out the safe that had all our cash, credit cards, jewelry and passports. I called guest service again and asked if NCL would now be responsible for our valuables since we no longer had a safe to use and was told I could come down the main desk and use their safe. Really??? then every time I needed any jewelry or cash, I needed to come down to the desk, wait in line and then decide what I wanted to wear or how much to take? After speaking to a few of the other guests, they informed me that they were without use of the safes in their rooms as well. Terrible!! overall ... we were very disappointed in NCL.

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3.8

The cruise and staff as usual where wonderful.There was a large group of people traveling.They where rude ,obnoxious and dangerous at the buffet. by jeanettefay

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Panama Canal, Central America

I just wish the rules applied to everyone. Don't put towels on chairs ,always have your hands cleaned in and out of restaurants. The “group” from New York seniors actually asked me to move! They wanted my table. Luckily they did mostly their own activities. And there was too much Indian food served and offered at buffet .

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3.7

Disappointing and enjoyable at the same time on different levels by K4thleen

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Panama Canal, Central America

We enjoyed this cruise but noticed many cutbacks including buffet items previously available, ie smoked salmon, no moisturiser in bathroom as previously, no safe in cabin.

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Great trip by jonecgn9

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Panama Canal, Central America

excellent cruise, great ship with excellent crew. great itinery

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Great partial Panama Canal cruise by ese735

Sail date: / Traveled as: Couple
Ship: Norwegian Dawn / Destination: Panama Canal, Central America

This repositioning cruise was good with lots of things to do and a lot of fun and interesting ports of call and we only had a couple of issues

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