Norwegian Dawn Reviews

3.7 out of 5

2894 reviews

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2.7 out of 5

Loved the ports of call. Food was terrible room was very very small. Staff not friendly by mwingate54

Verified Review
/ Sail Date: / Traveled As: Couple

We will never sail on this ship again. The food was not edible

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5 Comments
4.9 out of 5

Amazing Canadian East Coast by cmbrooks8

Sail Date: / Traveled As: Singles/Friends

The service on the Norwegian Dawn was outstanding! I really cannot put in words how amazing the crew is. We especially appreciated Irene and Joseph.

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Was this review helpful? 7
8 Comments
3 out of 5

Loud room by linda830

Verified Review
/ Sail Date: / Traveled As: Couple

Food was not the best and room was very loud. Crew was not outstanding.

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8 Comments
4.7 out of 5

Relaxing by Letsgetitdonest

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

It was nice. Did not like the comedian. The voices of the night show singers were hard to understand. Food was fine. Did not see any whales. The weather was wonderful. Cruise director was not as good as the sun.

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4.9 out of 5

Awesome first cruise experience by whystherumgone

Sail Date: / Traveled As: Family (older children)

I couldn't have asked for better first cruise. The accommodations were great, food awesome and it allowed us to just focus on family time.

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6 Comments
4 out of 5

Canadian Bermuda = NCL doesn’t care by Jaybo71

Sail Date: / Traveled As: Large Group

This was supposed to be a cruise to Bermuda but it was rerouted to Canada. While I can understand the reason for the change, it would have been nice to know this before I was in route to the porch. What made it worse was when we got on the ship and some of the staff members told us the decision was made Thursday morning to go to Canada. NCL showed no concerned forwards passengers, never even offered so much as a drink to anyone for the inconvenience. Funny but friends of ours on carnival were offered $1000 certificate to use on a future cruise. Apparently NCL is more concerned about the money then it is about making people happy

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8 Comments
3.2 out of 5

Might leave NCL by Kaslowe1362

Sail Date: / Traveled As: Couple

Food and service ....plainly sucked. Help never smiled. Choice of food was not great. Alot of Indian and middle East foods

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8 Comments
4 out of 5

Canada instead of Bermuda cruise by offwego

Sail Date: / Traveled As: Large Group

We were lucky to have great weather throughout the week.

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3.3 out of 5

Never Norwrgian Again by grampasrocker

Verified Review
/ Sail Date: / Traveled As: Couple

Have been loyal NCL cruisers over time, no more. Recent cruise to Bermuda re assigned to Maritime Canada!!! Other NCL ships from different ports leaving days later re routed to Bahamas and Florida. Ended up in Bar Harbor Maine, 50 miles from home. Understand safety aspect of having to re route cruises due to weather, however a Canada cruise is no substitute for a warm climate cruise. Was notified of trip change at 10AM morning of cruise traveling to Boston. No opportunity to pack warm clothes etc. Arrival at Cruise terminal and rudely told that "you're going to Canada". Conversations with staff on ship indicates that they all new 3 days in advance that they would not be returning to Bermuda. Absolutely no acknowledgement from NCL as to the inconvenience of all this. This re route was in the cards as this was to be the last trip to Bermuda for 2018 shifting to the Canada cruise for the remainder of the season. Paid more for the Bermuda cruise than the cost of NCL's scheduled Canada cruises and it didn't include Quebec City or Prince Edward Island. This cruise should have been re routed to a warm climate as others or given option to cancel. Feel like we have been robbed!!!!

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11 Comments
3.3 out of 5

Nice cruise, disappointing Itinerary change by debdib1

Sail Date: / Traveled As: Couple

NCL's customer service (not the crew, the management) left a lot to be desired. Last minute itinerary change and very late notification to passengers didn't allow cancellations, re-packing, etc. Staffing while in port was lacking (esp. given that many folks were not interested in the ports). NCL had no info on the new ports.

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4 Comments
5 out of 5

Canada........instead of Bermuda by pberard

Verified Review
/ Sail Date: / Traveled As: Couple

The only negative thing was norweigns calling us the morning on our way to ship notifying us of the change in itineraries. Luckily I was in a group online and someone shared the news at 10pm the night before so I could repack.....there were people on ship who had no notice

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Was this review helpful? 5
8 Comments
2.5 out of 5

Cigarette smoke and drunks by estherandbryan

Verified Review
/ Sail Date: / Traveled As: Couple

Boat smelled of cigarette smoke. There were very few activities in the ship. Corporate has NO concearn for customer service. Norwegian is terrible. Don’t go. Book a different line

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6 Comments
2.8 out of 5

Would not cruise NCL again regardless of destination - disappointed on many levels even thou expectations were reasonable and I'm not a normal complainer type, but a appreciative and glass half full person by jgoedde

Sail Date: / Traveled As: Singles/Friends

This was my first experience with NCL and I left very disappointed on many levels regardless of the change of destination and will most likely not be recommending NCL to friends or family going forward

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11 Comments
3.7 out of 5

Very disappointed by zorra

Sail Date: / Traveled As: Couple

Very disappointed we where only given back $30 for going to Canada instead of Bermuda

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7 Comments
2.8 out of 5

Aweful, worst vacation of my life. by Jonnypit

Verified Review
/ Sail Date: / Traveled As: Couple

Never made it to Bermuda so they sent us to Canada and Maine. They should have just canceled the ship. Selfish and shame on you NCL

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Was this review helpful? 3
15 Comments
1 out of 5

Terrible by dogracr57

Sail Date: / Traveled As: Family (young children)

Because of hurricane possibility we were not sent from Boston to Bermuda. Instead, without any option to opt-out, the ship went to Canada for 7 days with no refund. Norwegian is a cruise line that has no conscience. I can understand if we were going on a 7-day trip that included 4-5 different stops and we had to skip a port due to weather, but cruising to Bermuda is different. Bermuda from Boston is a one stop trip there and back and to force patrons to go to Canada instead of just giving a voucher for a future cruise is terrible business. Even if half the people opted out and they lost money going to Canada or not going at all, that’s ok. They are a huge company that makes huge profits. To take a loss on this trip would’ve been a mere drop in the bucket. Stick with the other cruise lines!!

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16 Comments
3.5 out of 5

Nice staff, disgusting passengers, nickel and diming. by dcarlson

Verified Review
/ Sail Date: / Traveled As: Large Group

Negatives: Disgusting clientele--morbidly obese people everywhere trying to get even fatter. Pools and hot tubs too disgusting to use. Smokers and polluted air in many places. Way overpriced wifi access. Tips automatically, inappropriately to bill. Entertainment geared to people with no intellectual curiosity. Positives: nice, accommodating staff. Decent food and choice.

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22 Comments
5 out of 5

Wow! This was our first... by hw5877

Sail Date: /

Wow! This was our first cruise and I don't think it could have been more perfect! The weather was fantastic, the crew went above and beyond, Bermuda is paradise so how could it be anything but the vacation of a lifetime? Can't wait to do it again.

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Was this review helpful? 7
7 Comments
4.7 out of 5

Boston to Bermuda by mikhail4

Verified Review
/ Sail Date: / Traveled As: Couple

Bermuda is amazing! The food and service was great.

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Was this review helpful? 2
2 Comments
5 out of 5

Great Week on the Dawn by grampyb

Sail Date: / Traveled As: Large Group

Overall, great cruise. Smooth seas and perfect weather. Great time with good friends. Can't wait to try the Gem next year, although we will miss the Dawn. She is our favorite...so far.

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Was this review helpful? 6
4 Comments